Position : Senior Contracts Manager – Facilities Management & Operations / P3 Contracts
Location : GTA
BUILD YOUR CAREER AT BLACK & MCDONALD
With a solid foundation, anything is possible. Building something from nothing is in your blood, and it’s in ours too. It’s why we choose to do meaningful work that transforms the world we live in. Like you, we can’t wait to get our hands on exciting, diverse projects that make a difference in our communities. We’re constantly growing (it’s kind of our thing) and we depend on every member of our talented teams to get us even further. You can depend on steady, long-term access to high-quality projects across Canada, the U.S. and beyond. At Black & McDonald, we strive to provide our people with endless opportunities to learn, grow and leave their mark on an exciting industry.
ABOUT THIS CAREER OPPORTUNITY
Black & McDonald’s team is growing! If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.
Reporting to the Division Manager, the Senior Contract Manager will play a critical role in the successful delivery of Facilities Maintenance Operations (FMO) portfolio accounts, and/or Public-Private Partnerships (P3) contracts. This individual will be responsible for overseeing the comprehensive management of complex facilities maintenance projects, ensuring optimal performance, adherence to contractual obligations, and fostering strong relationships with high-profile clients. Further responsibilities of this role will include, but are not limited to the following duties:
• Lead and oversee the execution of large-scale FMO P3 contracts, ensuring compliance with contractual terms and government regulations.
• Serve as the primary point of contact for senior-level stakeholders, including government agencies and private-sector partners.
• Develop long-term strategies for facility portfolios, aligning operational goals with client expectations and corporate objectives.
• Provide strategic oversight of Facilities Managers and ensure consistency in operational standards across sites.
• Negotiate contracts with vendors and subcontractors, setting performance metrics and ensuring deliverables are met.
• Lead client relationships at a senior level, managing escalated issues and driving long-term partnership growth.
• Oversee financial performance, including budgeting, forecasting, and profitability targets for large-scale contracts.
• Ensure compliance with regulatory requirements, particularly in P3 and government contract contexts.
• Direct audits, inspections, and compliance reviews, ensuring adherence to safety, environmental, and legal standards.
• Implement cost-saving strategies and drive operational improvements through process re-engineering and standardization.
• Develop and present comprehensive performance reports, including Quarterly Business Reviews (QBRs), to senior stakeholders.
• Perform other duties as required.
COMPETENCY REQUIREMENTS
• Proven leadership experience managing any of the following; portfolio FMO contracts, P3 FM contracts, and complex government contracts.
• Strong stakeholder management skills, with the ability to influence senior level customer employees.
• Expertise in contract negotiation (base contract and change order management), financial oversight, and risk management for multi-million dollar contracts.
• Ability to mentor and develop Facilities Managers and cross-functional team members.
• Deep understanding of facilities maintenance operations, regulatory requirements, and emerging industry trends.
• Advanced problem-solving skills with a focus on operational efficiency, innovation, and process improvement.
• Excellent communication skills, capable of presenting complex information to senior executives and clients.
• Familiarity with financial management tools and software, including CMMS and JDE systems.
• Ability to manage compliance with health, safety, environmental, and security standards across large portfolios.
• Strong financial acumen, with experience in managing budgets and achieving profitability targets.
• Required to provide a Clear Police Reference Check
EDUCATION REQUIREMENTS
• Experience in the facilities industry may substitute for post-secondary education requirements
• A university degree or equivalent post-secondary degree in a field of study that maintains relatable knowledge that is transferable to the job requirements outlined for this position
WORK EXPERIENCE REQUIREMENTS
• Minimum of 7-10 years of progressive experience managing large-scale Facilities Maintenance contracts, including significant exposure to P3 projects and government contracts.
• Proven experience managing multi-site portfolios with a focus on high-value, complex facilities.
• Demonstrated success in overseeing contract negotiations, risk management, and client relationships.
SKILLS, ABILITIES, AND OTHER REQUIREMENTS
• Ability to travel within the Greater Toronto Area (GTA) and potentially nationally for contract management needs.
• Must be able to obtain and maintain reliability or secret security clearance as required by government contracts.
Due to many mandatory vaccination requirements at client projects / facilities, in order to provide substantial employment by ensuring compliance with our client mandates, the successful candidate may be required to validate full vaccination prior to hire. Further compliance to recommendations outlined by Provincial / Municipal Public Health Organizations, or client specific mandates, which may be subject to change, may also be a requirement of employment.
Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
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