**At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.** We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: **Client. Team. Win. Innovate.** We actively look for prospects who: • Are passionate about client success. • Enjoy collaborating with others. • Strive to exceed expectations. • Move boldly in the quest for superior and best in market solutions. **Job Description:** **You will:** + Strategically assess and recommend project and technical content needs for our web sites using our CMS Adobe Experience Manager and Adobe Digital Asset Manager. + Will work with internal teams on client programs with a focus on content effectiveness and user experience. + Create a partnership building relationships with internal global clients. + Check and validate content work carried out by our development partners. + Work with Jira as a project management tool for bug tracking and reporting to resolve issues resulting from content development. + Manage Workamajig ticketing system for incoming requests, triaging and project work. + Liaise with development partners as required for ongoing template development and to resolve issues. + Support web quality assurance activities including accessibility, broken links, misspellings, etc. + Be responsible to add new features and enhancements to the web client experience as needed. + Role will be aligned to EMEA / USA (Eastern Time Zone) working day **Qualifications** As a Content Author, you have: + At least 2-4 years content management system experience and familiarity with Adobe Experience Manager or similar CMS in a B-to-B environment. + Familiar with Adobe Experience Manager Personalization application and support. + Understanding of basic HTML (although use within CMS is limited). + Confidence enforcing governance and standards to maintain the site integrity and quality. + The ability to assess and recommend what is needed, including reducing copy for the web. + Experience creating, supporting non-English international websites working with different countries languages and translations. + Setting and managing expectations with stakeholders in multiple regions. + Use of Adobe Experience Manager, Adobe Digital Asset Manager & HTML, understanding of Adobe Analytics, SEO, taxonomy, A/B testing, redirect implementation. + Ability to create and resize graphics in Photoshop. + Hold relevant marketing or digital qualifications.  **Desirable:** Additional web design skills Form-building capability Understanding of web design for accessibility  **We will:** • Provide the will: opportunity to grow and develop your career • Offer an inclusive environment that encourages diverse perspectives and ideas • Deliver challenging and unique opportunities to contribute to the success of a transforming organization • Offer comprehensive benefits globally **(** **P** B Live Well ) Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace. All interested individuals must apply online. Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace. Women/Men/Veterans/Individuals with Disabilities/LGBTQ are encouraged to apply. All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.