We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

 

 

What you`ll do
Summary:
SAP’s Corporate Processes & Information Technology (CPIT) is a critical enabler of our business success by providing world-class IT solutions, technology and operational support to our internal clients. Supporting more than 120,000 users and thousands of SAP systems, the team is responsible for SAP’s worldwide IT infrastructure and internal business applications.

 

The Role: 
The Senior Internet Services Consultant will be responsible for 3rd level support on Internet Services Infrastructure as well as working on internal service improvement projects. 
You ensure that Internet Services are delivered in time and budget and work closely with our Managed Service Providers to ensure rock solid operation, adherence to global standards and continuous service improvement. 

•    Work together with a team of technical experts to ensure ongoing stability of SAP’s Internet Services infrastructure and related services.
•    Conduct backup / disaster recovery processes.
•    Deliver architecture recommendations based on industry best practices.
•    Contribute towards the implementation and optimization of relevant systems.
•    Develop relationships with other IT departments to stay aligned on new service / technology rollouts
•    Ensure guidelines, policies, tools and processes are kept up-to-date 
•    Share your knowledge continuously to the team and promote participation in team meetings

What you bring 
•    Degree in Computer Science, Computer Engineering, Communications Engineering or equivalent working knowledge
•    Ability to work with multiple projects and coordinate activities to meet project timelines
•    Excellent interpersonal skills – communicating with others, problem solving and decision making
•    Positive attitude, sociable team player who is service oriented
•    Innovative thinker who can see the bigger picture
•    Ability to analyze and implement efficiencies
•    Working accurately and without supervision
•    Willingness to accept additional responsibilities
•    Prepared to travel in / out of the country
•    Excellent knowledge of Unix/Linux Command Line tools as well as GNU/Linux OS
•    Expertise in Microsoft Entra ID (Azure) and Exchange Online is advantageous
•    Advanced project management skills and technical expertise on network technologies
•    Highly proficient in spoken and written German and English

 

Work Experience
•    Experience working on transnational projects or teams
•    Managing support requests from 2nd level 
•    Maintaining a high level of service to customers
•    Following service management processes
•    Weekend standby occasionally
•    Protocols: TCP/IP & SSL, SMTP, IMAP, LDAP, DNS
•    Applications: Postfix, Apache, GNU Mailman, OpenLDAP
•    Programming: Perl, Python, PowerShell
 

​

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

 

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

 

Requisition ID: 413253  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Part Time or Regular Full Time  | #LI-Hybrid
 

 

​