Senior Community Services Assistant Print (https://www.governmentjobs.com/careers/detroit/jobs/newprint/4213523) Apply  Senior Community Services Assistant Salary $47,886.00 - $52,685.00 Annually Location Michigan, MI Job Type Certified-Regular Civil Service Job Number 1104202401413031HEAL9760JT2 Department Dept of Health & Wellness Division Health Grants Opening Date 11/04/2024 Closing Date 11/15/2024 11:59 PM Eastern Bargaining Unit 1290-AFSCME NonSupervisory Local 457 Health + Description + Benefits + Questions Description Provide support to professional staff by doing work in the workplace and/or community. Assist clients to complete applications; conduct routine interviews, collect social and financial information, make referrals to appropriate agencies and follow up. Maintain current community resources and eligibility requirements. Provide excellent customer service to clients, specialists and community organizations. The Senior Community Services Assistance engages in collaboration with multiple team members to deliver integrated, person-centered, and comprehensive care to eligible children and their families to successfully address the complexity of chronic health conditions. Effective communication, organization, efficient time management skills, and the ability to successfully multi-task are essential to success in this position. Builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support, and advocacy. Reports to the CSHCS Program Manager. Examples of Duties + Plans, schedules and participates in interviews of program participants to obtain background information, to determine eligibility. + Counsels’ participants on program requirements and services. + Determines the most effective method for providing service to non-routine participants or those with special requirements and explains available options. + Refers participants to other agencies or programs for specialized services. + Follows up on referrals and maintains data on the numbers of clients referred. + Reviews and revises policies or procedures designed to achieve the objectives of the assigned agency. + Performs community outreach to inform the public and other service providers of agency objectives and activities, which may require work outside of normal work hours. + Maintains contacts with public and private social agencies to obtain information referrals. + Attends, participates in a professional meetings and conferences designed to improve and update knowledge and skills related to service delivery. + Answers inquiries from the public and other municipal or regulatory agencies. + Assumes additional duties and responsibilities in the absence of superiors. Minimum Qualifications Qualifications (required): Bachelor’s degree in the social sciences, education, psychology, guidance and counseling or related field. One (1) year of recent experience as a supervisor, preferably in a social, economic or community development program. Three (3) years of experience in case work, group work, individual and group counseling and guidance, social research or community or public relations. Equivalent combinations of education and experience may be substituted to meet the education and experience requirements of this position. KNOWLEDGE OF: + Computer software and hardware. + Diverse groups, working within a multicultural workforce, and sensitivity and appreciation to cultural differences is required. + Factors affecting the health of a community (e.g., equity, income, education, and environment). + Assets and resources that can be used for improving the health of a community (e.g., Boys & Girls Clubs, public libraries, hospitals, faith-based organizations, academic institutions, federal grants, fellowship programs). + Roles of governmental public health, health care, and other partners in improving the health of a community. SKILL IN: + Use of personal computers, common office word processing, spreadsheet and database software. + Oral and written communication. ABILITY TO: + Work independently and collaboratively to manage various projects on a daily basis with minimal supervision. + Communicate effectively, both orally and in writing, with staff, clients and representatives of other social service agencies. + Describe the concept of diversity as it applies to individuals and populations (e.g., language, culture, values, socioeconomic status, geography, education, race, gender, age, ethnicity, sexual orientation, profession, religious affiliation, mental and physical abilities, and historical experiences). + Describe the diversity of individuals and populations in a community. + Describe the ways diversity influences policies, programs, services, and the health of a community. + Address the diversity of individuals and populations when implementing policies, programs, and services that affect the health of a community. Supplemental Information Evaluation Plan + Interview: 70% + Evaluation of Training, Experience & Personal Qualifications: 30% + Total of Interview and Evaluation T.E.P: 100% Additional points may be awarded for: + Veteran Points: 0 – 15 points + Detroit Residency Credit: 15 point EMPLOYMENT BENEFITS The City of Detroit offers a competitive and comprehensive employee benefit package. We pride ourselves on the longevity of our employees. Part of the reason for the low turnover rate is the exceptional benefit package listed below. Benefits include, but are not limited to the following: HEALTH + Medical - Eligible for hospital, surgical, and prescription drug benefits. + Dental + Vision INSURANCE + Life Insurance - Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent. + Long-Term Disability Insurance (Income Protection Plan) - The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement. PAID TIME OFF + Sick Leave + Vacation + Holidays OTHER LEAVE BENEFITS The City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave, RETIREMENT BENEFITS City Employees Retirement System As a regular City employee you automatically become a member of the General Retirement System. This entitles you to a retirement allowance after: • Completion of thirty (30) years of service; - At age sixty (60) if you have at least ten (10) years of service, or - At age sixty-five (65) with eight (8) years of service. • In the event of disability, other eligibility rules apply); - An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service; • Employees are vested after ten (10) years of service, regardless of age. ADVANCEMENT OPPORTUNITIES - Employees have many opportunities for growth and career advancement throughout all City departments and divisions. Have a successful career with the City of Detroit. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of Detroit. 01 Have you had experience with community outreach or public information dissemination? If so please explain 02 Are you a Certified Community Health Worker? + YES + NO 03 Please indicate your highest level of education completed + High School Diploma/GED + Associate's Degree + Bachelor's Degree + Master's Degree + PhD/J.D. + No Education experience Required Question Agency City of Detroit Address Coleman A. Young Municipal Center 2 Woodward Ave ste 316 Detroit, Michigan, 48226 Website http://www.detroitmi.gov/Detroit-Opportunities/Find-A-Job Apply Please verify your email address Verify Email