The era of Artificial intelligence (AI) is here, and businesses of all sizes are betting on Microsoft as their trusted cloud and AI partner to help them adapt to new ways of work, accelerate innovation and create new opportunities to grow and transform. Our Customer Communications team works closely with some of the most high-profile brands in the world to bring their AI transformation stories to life and showcase the power and possibility of what technology can enable in their organizations, their industries and for their own customers, employees and partners. We are looking for a **Senior Communications Manager** to join our team and help drive partnership stories with our top commercial customers that help people fall in love with Microsoft, the things we make and the impact we have on the world. This is an exciting role in a growing part of the business with high visibility. If you have a passion for telling stories about AI, business strategy and technology, thrive in a fast-paced environment and know what it takes to break through with influencers in today’s media landscape, we want to talk to you! In this role, you will be responsible for developing compelling customer stories and partnership announcements that showcase the business value of AI and bringing those to life through impactful communication plans that positively influence perceptions of Microsoft and our solutions and platforms. You will also partner with our Mergers & Acquisitions (M&A) teams, providing communications expertise and leading workstreams for strategic deals and transactions. Your work will target a range of audiences, including Microsoft shareholders, industry leaders, business and IT decision makers, IT pros and a variety of technical specialists. We are looking for someone who loves both the art and science of communications, and who wants to make an impact in an area where Microsoft is shining a spotlight, together with our customers. **Responsibilities** + Build and implement impactful Public Relations (PR) plans, strategies and programs. + Create and drive compelling partnership announcements together with our top commercial customers that break through with business, tech and industry media leveraging owned, earned and social channels. + Collaborate with global colleagues to help extend customer stories to our markets around the world, amplify local/regional stories at the global level, gain deeper insight into the global customer story pipeline and work closely together to drive increased impact. + Identify and execute opportunities to tell customer stories accruing to industry trends. + Fuel customer references into media trend stories, demonstrating – through the voices of our customers – how Microsoft technologies are making an impact in the world. + Provide comminications (comms) expertise and manage comms workstreams for strategic deals, M&A and partnerships. + Work closely with sales, engineering, marketing, communications and legal teams across the company as a trusted partner and advisor. + Manage and develop spokespeople, including executives. + Build relationships with our most strategic customers and establish/execute long-term communications plans to drive thoughtful and unique stories together. + Lead and guide external agency teams, including for media research and engagement, as well as measurement and reporting. + Be an integral part of the Cloud Communications team, collaborating across shared goals, projects and activities. **Qualifications** Required/Minimum Qualifications + Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 4+ years Communications, Marketing Operations, Field Operations, Program Management, Project Management, or related experience + OR equivalent experience. Additional or Preferred Qualifications + 6+ years of experience in Communications or Public Relations, preferably in the technology industry. + Experience with partnership announcements and M&A comms is a plus. + Ability to flexible and adaptable to changing customer dynamics. + Ability to influence cross-group agendas and drive non-reporting teams to perform. + Able to identify opportunities and alternatives and influence teams both inside and outside the company to execute them. Communications IC4 - The typical base pay range for this role across the U.S. is USD $103,800 - $200,300 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,700 - $219,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Microsoft will accept applications for the role until February 19, 2025. \#COMMSGROUP Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .