The Senior Clerk for Orthopedics  provides the highest level of customer service to all visitors, patients, and guests. They perform diversified and complex clerical duties. Prioritizes assignments and organizes functions to insure effective clerical procedures.

 

Responsibilities include:

•                     Manages a high call volume

•                     Provides the highest level of customer service to all visitors, patients and guests

•                     Performs diversified and complex clerical duties

•                     Prioritizes assignments and organizes functions to ensure effective clerical procedures

•                     Performs insurance verification on all patients who have not already been verified.

•                     Collects referrals or authorization numbers where required by insurance carrier.

•                     Informs patients of current charges and outstanding balance and arranges for full or partial payments.

•                     Screens and responds to telephone inquiries.

•                     Knowledge of customer relations skills and communication techniques required to interact effectively with all patients.

•                     Responsible for assisting all patients at all times.

•                     Responsible for scheduling transportation for patients as needed.

 

Schedule - M-F 8:30am-5pm. This role also supports multiple providers and work later shifts as needed. Hours/Shift/Schedules are subject to change.

Please note:  In the event of an emergency, vacation and/or staffing shortage, this role will cover all orthopedic locations (Map 6, Wakefield, Tarrytown, White Plains etc.) as needed.  This role also supports multiple providers and work later shifts as needed. Hours/Shift/Schedules are subject to change.

 

Education and skills required

•                     High School diploma or equivalent required

•                     One year of Clerical experience required

•                     Training in PC-based automated word processing systems and spreadsheet programs and PC or mainframe based base management programs

•                     Excellent computer skills with the ability to navigate the Internet and multiple medical systems simultaneously

•                     Preferred knowledge of medical equally complex terminology

•                     Data Entry score of 80% or better

•                     Superb interpersonal and customer service skills required

•                     Bilingual Preferred

 

 

Department: Orthopedic Surgery Bargaining Unit: 1199 Campus: YONKERS Employment Status: Regular Full-Time Address: 3 Executive Boulevard, Yonkers
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 222973 Salary Range/Pay Rate:   $28.49 

 

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

 

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here. 

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Diversity, equity and inclusion are core values of Montefiore. We are committed to recruiting and creating an environment in which associates feel empowered to thrive and be their authentic selves through our inclusive culture. We welcome your interest and invite you to join us. 

 

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 

 

 

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