Overview About Business Unit: The Mid-Market Operations team delivers on the human promise of our powerful platforms. It’s a thoughtful balance of human and machine; conscientious ad ops specialists executing flawlessly to drive business outcomes for our clients while relentlessly automating to allow us to do our best work. On a path of continuous improvement, the team passionately performs to accountable standards and energetically pursues self-development for mastery in the face of a fast-changing technology landscape. We're looking for someone with experience in digital media campaign management and troubleshooting. Joining Epsilon as an Senior, Campaign Operations Analyst, you'll play an integral role in coaching and developing a team of Campaign Operation associates as well as helping our global clients achieve their business goals. All our team members are provided an extensive training programme. You'll bring hands-on experience and develop your team, a broad understanding of digital marketing and onsite personalization, from both a technical and commercial perspective. We encourage continuous learning and pride ourselves in supporting the progression of our team. You will be responsible for configuration, trafficking, testing and quality assuring client display campaigns. This is a unique opportunity to join an ambitious, leading digital marketing business. If that sounds like your sort of place, we’d love to hear from you. Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice. Responsibilities Essential Functions and Responsibilities: Coach, mentor and support Associate Campaign Operation Analysts Build and configure digital display campaigns. Work on multiple projects simultaneously and prioritise workload to ensure a smooth launch of each campaign within the set deadline – prioritisation is key. Validate the set-up of all campaigns both in pre-launch and post-launch to ensure they meet requirements. Test new product releases ensuring user experience remains intact. Collaborate across Sales, Account Management, Media Delivery, Product and Engineering teams to produce high quality results. On-going support, troubleshooting technical setups and maintenance of existing clients. Become an expert in our platforms and processes. Conceptualize and develop automation projects to be used company wide. Ownership of your development. Actively seek out opportunities to learn and support those around you. Qualifications 5-8 years’ experience configuring digital display campaigns. Experience coaching and mentoring, ideal but not mandatory. A Bachelor degree and/or relevant courses. Working knowledge of HTML and CSS languages. Demonstrable interest in digital marketing and tech. Keen attention to detail. An excellent team player. Ambition and a desire to learn. Curiosity and an aptitude for problem solving. Strong time management and prioritisation skills. A pro-active, self-starter that thrives working in a fast-paced environment. Excellent written and verbal communication skills. A collaborative, positive ‘can-do’ attitude. You're adaptable, every day will provide a different challenge. Additional Information Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work: Act with integrity. We are transparent and have the courage to do the right thing. Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. Innovate with purpose. We shape the market with big ideas that drive big outcomes. Respect all voices. We embrace differences and foster a culture of connection and belonging. Empower with accountability. We trust each other to own and deliver on common goals. Because You Matter YOUniverse. A work-world with you at the heart of it! At Epsilon, we believe people make the place. And everything we do is designed with you in mind. That’s why our work-world, aptly named ‘YOUniverse’ is focused on creating a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do. Take a trip to YOUniverse and explore our unique benefits, here Epsilon is an Equal Opportunity Employer. Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.