As part of the Oracle Order to Cash (O2C) team, you will find yourself working with exceptionally talented and determined people committed to driving transformative change, improving the Customer experience and delivering project management excellence. The team, part of Oracle Finance, supports the Accounts Receivable, Credit, Collections and Cash Applications Operations teams. We also sponsor strategic projects and initiatives that improve the Customer invoicing and online application experience. We work cross-collaboratively with other Global Process Owners, Stakeholders and Development teams to architect processes and system workflows for Oracle Cloud services. We have a current opening for a Business Analyst with excellent project management skills to champion the Customer experience and lead continuous improvement of Order to Cash business operations.  

What You'll Do:

Manage projects as part of the Software Development LifecycleFacilitate cross-functional requirements-gathering, problem solving and solution review sessionsDraft business requirements documentation and complete impact assessmentsSubmit regular status updates, recommendations and escalations to managementDrive business process improvements and automation with a focus on delivering optimal solutionsParticipate in transfer of information sessions to establish understanding of new offerings for Cloud servicesDraft User Acceptance Testing scenarios to ensure we test Order to Cash systems and processes Validate business test scenarios hands on in the Oracle Fusion ERP and online Customer facing applicationsProvide and deliver comprehensive training to Accounts Receivable and Collections Operations teamsCreate procedure documentation leveraging technology to make it interesting and easy to absorbBecome a subject matter expert in Oracle Cloud and Subscription businessCommunicate to any Oracle audience orally or in writing the end-to-end desired customer experience and underlying detailed business requirements Identify gaps in understanding and bridge them by sharing use cases and visual demonstrations Triage production issues that impact invoicing or revenue recognitionCommunicate system issues to Operations including sending AlertsCoordinate mass clean-up effortsTrack and manage reporting on key meaningful metrics

Preferred Qualifications include:

8+ years of accounting experience that includes invoicing and revenue recognition8+ years in program-based work where you played a key role in driving adoption of new systems and/or processes Experience with Cloud or Subscription Service productsExceptional problem solving and analytical skillsStrong planning, organization, task and project management skillsSelf-motivated, self-directed and independent in a team environmentSkilled in proactive and reactive responsiveness to identify and manage issues/concernsDemonstrated skill working and building relationships with cross-functional and technical teamsAttention to detail, ability to prioritize work and meet deadlinesAbility to create procedure documentationProject Management software skillsAdvanced Excel skillsStrong MS Office skills   Bachelor Degree in Business Administration or related preferredAbility to work with a fluid, solution-as-you-go project teamExcellent interpersonal, verbal, written communication, and presentation skills Consistency and accuracy, personal discipline and ability to work across organizations Team player who can work with a variety of personalities and effectively share information 

Career Level - IC4