Help us deliver like never before
We are looking for a Senior/Lead Agile Business Analyst to join our talented BA Craft & innovative technology teams. Australia Post is an unexpectedly dynamic and collaborative culture that feels more like a start-up than a 213-year-old icon. This is an opportunity to lead capability that is critical to the success of the design, build and maintenance of solutions that Australians love and trust.
What you’ll achieve with us
The Senior Agile Business Analyst, reporting to the BA Practice Lead, works within the Australia Post Consumer Platform Agile teams to manage the complete solution lifecycle, from requirements definition to delivery. This role collaborates closely with key business stakeholders to support idea development, feature elaboration, prioritization, and delivery. The Senior Agile Business Analyst ensures that business requirements are captured and documented consistently, comprehensively, and effectively.
Additionally, the Senior Agile Business Analyst provides guidance on Agile processes and practices, helping the development team clearly understand the requirements and ensuring the delivered solution creates value for the business or the customer.
To be successful, you’ll have:
Over 5 years of experience as a Senior/Lead Agile BA and more than 10 years as a Business Analyst.Extensive experience working with Agile/Scrum Web development team (API and Web front end technologies) Strong expertise in Customer Journey Mapping/Story mapping facilitation and scope slicing to enable iterative value delivery.Experienced in coordinating with delivery teams for PI planning activities, kick-offs, desk checks, and showcases to ensure alignment in an Agile environment.Proven ability to collaborate with Product Owners and stakeholders to gather requirements and develop feature hypotheses and metrics.Skilled in presenting feature briefs and leading feature estimation with delivery teams.Demonstrated experience in system impact analysis to support various initiatives during the discovery phase.IIBA and Agile/SAFe certifications are advantageous.About You
You will also have natural curiosity demonstrated by knowledge of technology trends and a desire to maintain currency of knowledge and to continually learn, particularly out of the-box. Needless to say, you will also have strong communication and interpersonal skills, with the ability to effectively influence stakeholders, and drive change.
In addition, you’ll
Leading requirement definition and estimation Leading story creation and estimation in JIRA with developers in the teamStory kickoffs and walkthroughs with developers in the teamStory quality assurance checks in JIRA and feedback to team members with improvement adviceFeature, Epic and Story elaboration assistanceContribute to project briefs – identifying benefits associated with particular pieces of work, operational dependencies, and establish appropriate proposals to clearly articulate the requirements.Provide high-level evaluation of requirements for business programs and projects, which includes business process re-engineering, cost-benefit analysis, recommended solutions and business requirements development. Verifies and validates at senior levels of the business.Engage the business user community to ensure that it has been consulted in the preparation of project briefs, business requirements and process re-engineering.Participate in User Acceptance Testing.Develop documentation that correctly reflects current functionality, operating procedures and processes.Facilitate and participate in discussions between the business area and the service provider to achieve practical, timely and high value solutions.Identify business-related risks, issues and dependencies in the development of the solution.Maintain awareness of current Information Security standards and ensures all activities comply with the standards.Demonstrate enough consideration of customer needs and customer experience targets, as driven by business requirements.Contribute to BA Craft to uplift the Business Analysis CapabilitySupervision of 1- 5 other business analysts.
We’re delivering together
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.
We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are also the largest organisation in Australia to successfully achieve Disability Confident Recruiter status and are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability. If you have any questions, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au.
See and hear what it's like to be part of our teams in digital tech: