The **Senior Benefits Analyst** reports to the Director of Benefits and is responsible for day-to-day administration of the Americas Benefits Program. This position interacts with internal and external stakeholders, including current and former employees, beneficiaries, HR, accounting, legal, and payroll. To be successful in the role, the Senior Benefits Analyst will need to be a problem solver and possess exceptional analytical and customer service skills. **Your day to day** + Provides administrative and analytical support to the Americas benefit program (US, Canada, Mexico), including enrollment, financial reconciliations, analysis, technical and customer support + Responsible for partnering with benefits administration provider to ensure system integrity and address any issues timely + Manages benefit invoicing process including routine reconciliations in collaboration with payroll and external vendor partners + Provides internal consulting to HR colleagues, employees and other customers concerning benefit plans and provisions, and related compliance requirements + Responds to benefit inquiries from current and former employees in a timely manner + Partners with stakeholders to document administrative procedures, processes and workflows and makes recommendations for process improvement to continuously improve efficiency + Manages IHG’s wellness program including educational campaigns, events, and Health Fairs; Identifies communication and education opportunities + Supports the Benefits Manager with US open enrollment + Liaise with vendor partners to ensure accurate transmission of files + Conduct and/or participate in benefit surveys; analyze results; and provide recommendations regarding policy/program revisions to leadership to ensure the Company’s competitive posture is maintained + Supports internal and external audits of benefits programs + Maintain program contracts, addendums and renewals **What we need from you** + Requires a BA degree and a minimum of 5 years of progressively responsible broad based, employee benefits experience + Benefits certification(s) desired + Knowledge of relevant federal and state regulations affecting employee benefit programs, including ERISA, COBRA, FMLA, ADA, Section 125, Workers Compensation and Department of Labor + Ability to take initiative, multitask, prioritize, meet deadlines and work well under pressure + Strong analytical skills with an understanding of benefit plan designs + Strong problem-solving skills with ability to apply resolutions + Strong communicator with excellent interpersonal skills and a proven ability to work in a collaborative, team-oriented environment + Exceptional attention to detail required + Ability to provide excellent customer service + Proficient in Microsoft Office **Location - This role can be based in any metropolitan city in the EST or CST time zone preferably.  If based in the Atlanta office, the expectation is to be in office three (3) days a week.  This expectation may be adjusted to evolve with the changing needs of the business.** **If remotely based, required travel is limited to the Atlanta office.** **The salary range for this role is $75,000 to $95,000.  This role is also eligible for bonus pay.  We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.** LI-SM1 At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG. Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love. We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.