Reporting into the Global UNIX and Storage Services Team, the Senior Backup, Recovery & Storage Engineer will be primarily responsible for designing, building, updating, and operating a global Linux-based NetBackup environment.
In this role you will need to work in collaboration with the other network and server teams from across the globe to ensure that all key systems are backed up with a high success rate. The engineer will ensure that backup and recovery systems are in compliance with applicable security policies, regulations and industry standards.
The Global UNIX and Storage Services Team is a small team, but with five major areas of responsibility: backup and recovery, AIX servers, Linux servers, Storage Area Network, enterprise file-transfer applications. Applicants must be willing to cross-train to support all aspects of team operations. It is a great opportunity for a junior engineer to learn and grow.
Responsibilities:Designing and building updates to the backup and recovery environment. Ensuring that all backup servers and clients receive regular patching. Ensure that all data center-based servers are being backed up. Monitor backups daily to ensure that all scheduled backups are complete or are re-run. Correcting backup failures in a timely manner. Keep accurate track of and eventual destruction of all backup media Conducting files restore in the fastest time possible. Assist in designing a comprehensive plan to restore all company operations from a major outage in a timely manner, including ransomware attacks. Provide input in the development of operating and capital budgets for the backup environment. Required Knowledge and Skills:
Bachelor's Degree in Computer Science, certifications in Linux and NetBackup, or equivalent work experience required. Minimum of 3+ years of experience in NetBackup and Linux administration. A positive can-do attitude is required. Project management skills to organize, drive and execute initiatives. Ability to work in a highly dynamic environment and the ability to thrive in an environment undergoing rapid technological and business change. Excellent verbal and written skills and able to communicate effectively with internal and external clients while maintaining enthusiasm, sound judgment and common sense. Optional skills which are a plus: AIX administration Storage array administration (IBM, NetApp, Hitachi) Fiber channel-based SAN switch administration Operating Solarwinds Serv-U file transfer applications Operating FileCloud file transfer applications
About Foundever®
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
Winner of Comparably’s Award for Best Global Culture in 2024, 2023, 2022 and 2021 Gold Stevie Award Winner for Great Employers in 2024 and 2022 We foster an exciting culture of creativity, connection, and commitment
Our Perks:
Competitive salaries, benefits, 401K contribution matching and paid time off. Onsite and remote work at home available (depending on the market). Growth opportunities through various development programs. Employee discounts Excellent work culture
Salary Range:
Compensation includes base pay plus variable bonus structure. The base pay range for this position is up to $105,000.00- $115,000.00 per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience.
Pre-employment Requirements:
Offers of employment are conditional and require that you complete and pass a criminal background check that reviews all criminal activity in every area of residence for the last seven years.
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.