Toronto, ON, CA
11 days ago
Senior AWS Connect Developer
Job Description:

As a Senior Data Engineer, you will build distributed data processing solution and highly loaded database solutions for various businesses cases including reporting, product analytics, marketing optimization and financial reporting. Contribute as part of self-organized team of experienced data engineers working in a challenging, innovative environment for our client, creating the foundation for decision-making at a company dealing with billions of events per day.

Investigate, create, and implement the solutions for existing technical challenges. Provide guidance, instruction, direction, leadership to a development team with the purpose of achieving project goals.

Key Requirements:Receives assignments from the project lead or Team Lead (TL), develops functional and design specifications, gets approval from all collaborators.Ensures that assigned area/areas are delivered within the set timelines and required quality objectives.Provides estimations, agrees task duration with the manager and contributes to project plan of assigned area.Analyzes scope of alternative solutions and makes decision about area implementation based on their experience and technical expertise.Leads functional and architectural design of assigned areas. Makes sure design decisions on the project meet architectural and design requirements.Addresses area-level risks, provides and implements mitigation plan.Reports about area readiness/quality, and raises red flags in crisis situations which are beyond their AOR.Responsible for resolving crisis situations within their AOR.Initiates and conducts code reviews, builds code standards, conventions and guidelines.Suggests technical and functional improvements to contribute to the product and constantly improves professional level.Collaborates with multiple teams, Product, UI Engineering.Develop back-end components using AWS API, ensuring high scalability and performance.Deep understanding of AWS connect, features, and idiomatic use of the language. Familiarity with advanced features like coroutines for asynchronous programming, and extension functions.Debug Kotlin code, write unit tests to ensure quality, and diagnose bugs.Required Skills:5 years' experience in leading customer-facing technical projects in Contact Center Technologies.2 years of hands-on experience working with Amazon Connect.Expertise in Salesforce CRM integration.3 years of experience designing and implementing call routing with dynamic messaging.Proficiency with AWS services, including Lambda, DynamoDB, API Gateway, Lex (Voice/Chat Bots), S3, and Amazon Connect Streams.Programming skills in Node.js, Python, or Java.Experience with CI/CD pipelines and version control tools like GitHub or Bitbucket.Familiarity with WebRTC and SIP technologies.Excellent interpersonal skills and experience working with technical and non-technical teams.Good to have:AWS Certified Developer Associate certification.Experience with stream-processing systems: Kafka, Spark-Streaming, Apache Flink, etc.Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

Collaborating with teams of creative, fun, and driven colleaguesFlexible work options enabling time and location-based flexibilityCompany-provided home office equipmentVirtual collaboration and productivity tools to enable hybrid teamsComprehensive benefits program (Health, Welfare, Retirement and Paid time off)Other perks and wellness benefits like discount programs, and gym/studio access.Paid Parental Leave and coaching, baby welcome gift, and family care/illness daysBack-up childcare/elder care, childcare discounts, and subsidized virtual tutoringTuition assistance and weekly hot skill development opportunitiesExperiential, high-impact learning series eventsAccess to mental health resources and mindfulness programsAccess to join Capgemini Employee Resource Groups around communities of interestAbout Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get The Future You Want |www.capgemini.com

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in Canada must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in Canada by Capgemini.

Job Description:

As a Senior Data Engineer, you will build distributed data processing solution and highly loaded database solutions for various businesses cases including reporting, product analytics, marketing optimization and financial reporting. Contribute as part of self-organized team of experienced data engineers working in a challenging, innovative environment for our client, creating the foundation for decision-making at a company dealing with billions of events per day.

Investigate, create, and implement the solutions for existing technical challenges. Provide guidance, instruction, direction, leadership to a development team with the purpose of achieving project goals.

Key Requirements:Receives assignments from the project lead or Team Lead (TL), develops functional and design specifications, gets approval from all collaborators.Ensures that assigned area/areas are delivered within the set timelines and required quality objectives.Provides estimations, agrees task duration with the manager and contributes to project plan of assigned area.Analyzes scope of alternative solutions and makes decision about area implementation based on their experience and technical expertise.Leads functional and architectural design of assigned areas. Makes sure design decisions on the project meet architectural and design requirements.Addresses area-level risks, provides and implements mitigation plan.Reports about area readiness/quality, and raises red flags in crisis situations which are beyond their AOR.Responsible for resolving crisis situations within their AOR.Initiates and conducts code reviews, builds code standards, conventions and guidelines.Suggests technical and functional improvements to contribute to the product and constantly improves professional level.Collaborates with multiple teams, Product, UI Engineering.Develop back-end components using AWS API, ensuring high scalability and performance.Deep understanding of AWS connect, features, and idiomatic use of the language. Familiarity with advanced features like coroutines for asynchronous programming, and extension functions.Debug Kotlin code, write unit tests to ensure quality, and diagnose bugs.Required Skills:5 years' experience in leading customer-facing technical projects in Contact Center Technologies.2 years of hands-on experience working with Amazon Connect.Expertise in Salesforce CRM integration.3 years of experience designing and implementing call routing with dynamic messaging.Proficiency with AWS services, including Lambda, DynamoDB, API Gateway, Lex (Voice/Chat Bots), S3, and Amazon Connect Streams.Programming skills in Node.js, Python, or Java.Experience with CI/CD pipelines and version control tools like GitHub or Bitbucket.Familiarity with WebRTC and SIP technologies.Excellent interpersonal skills and experience working with technical and non-technical teams.Good to have:AWS Certified Developer Associate certification.Experience with stream-processing systems: Kafka, Spark-Streaming, Apache Flink, etc.Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

Collaborating with teams of creative, fun, and driven colleaguesFlexible work options enabling time and location-based flexibilityCompany-provided home office equipmentVirtual collaboration and productivity tools to enable hybrid teamsComprehensive benefits program (Health, Welfare, Retirement and Paid time off)Other perks and wellness benefits like discount programs, and gym/studio access.Paid Parental Leave and coaching, baby welcome gift, and family care/illness daysBack-up childcare/elder care, childcare discounts, and subsidized virtual tutoringTuition assistance and weekly hot skill development opportunitiesExperiential, high-impact learning series eventsAccess to mental health resources and mindfulness programsAccess to join Capgemini Employee Resource Groups around communities of interestAbout Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get The Future You Want |www.capgemini.com

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in Canada must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in Canada by Capgemini.

Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $65,200 - $138,940/year.This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance and any other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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