Bangalore, Karnataka, India
1 day ago
Senior Associate - Operations

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

Key Responsibilities1. Claim Notification: Acknowledge and register claims once assigned.2. Document Validation: Validate the accuracy of documents based on an approved checklist.3. Claims Processing: Review and update personal claims register, and ensure claims are processed within the stipulated timeline.4. Fraud Detection: Identify suspicious claims and forward them to the Fraud & IP team for further investigation.5. Communication: Effectively communicate with claimants, project owners, sponsors, team members, and other stakeholders.6. Settlement: Develop justification memos to support the processing of claims to settlement and upload them for approval.

Qualifications

Graduate

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