Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce.

Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution.

As part of our Internal Firm Services, you’ll support the strategic priorities of the firm, manage operations and develop policies for all aspects of the Partner Affairs team.

Support Partners from assisting with admission, talent development, compensation, administration, benefits and more. 

Formulate, prepare and follow up on materials for monthly management meetings and other leadership meetings 

Handle and analyze data & information to support the leadership’s decision making in both strategic and operational matters. 

Monitoring compliance of firm policies including reporting to network and regulators 

Review the accuracy of information and output by the team member and other teams to ensure quality, accuracy and relevance. 

Drafting and preparing communication materials for the leadership as required 

Be part of any firm-wide special projects 

Any other ad-hoc duties required to support the leaders within the Executive Board Office 

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the Evolved PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. 

You'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Evolved PwC Professional skills and responsibilities for this management level include but are not limited to: 

Use feedback and reflection to develop self awareness, personal strengths and address development areas. 

Delegate to others to provide stretch opportunities, coaching them to deliver results. 

Demonstrate critical thinking and the ability to bring order to unstructured problems. 

Use a broad range of tools and techniques to extract insights from current industry or sector trends. 

Review your work and that of others for quality, accuracy and relevance. 

Know how and when to use tools available for a given situation and can explain the reasons for this choice. 

Seek and embrace opportunities which give exposure to different situations, environments and perspectives. 

Use straightforward communication, in a structured way, when influencing and connecting with others. 

Able to read situations and modify behavior to build quality relationships. 

Uphold the firm's code of ethics and business conduct. 

Preferred Skills:

Bachelor’s degree in any discipline  

Average of 2-4 (or more) progressive HR, Management or Operations experience (HR consulting, HR Generalist, HR & administration experience) gained with multinational companies ideally in fast-changing industries 

Candidate with internal management or consulting experience would be a good fit as well 

Excellent stakeholder and project management skills 

Strong business acumen including the ability to problem solve and understand financial reporting system 

Extensive organizational skills to process complex data particularly using MS Office 365 

Ability to work in a fast-paced environment, agile with change and able to coordinate multiple tasks with accuracy 

Willingness to operate in a team environment 

Strong communication skills in both oral and written English 

Additional application instructions:

Please attach the following documents along with your CV when you submit an online application: 

Academic Certificates and Transcripts, from SPM (or equivalent) onwards 

A copy of your NRIC or passport 

Recent passport size photo 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Confidential Information Handling, Conflict Resolution, Coordinating Staff, Creativity, Data Quality, Documentation Administration, Embracing Change, Emotional Regulation, Empathy, Employee Data Management, Employee Engagement Strategies, Employee Life Cycle, Employee Relations, Employee Terminations, HR Software, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Service Delivery, Human Resources (HR) Shared Services, Human Resources Assistance {+ 11 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date