Senior Application Engineer, Customer Service Implementation Job Category: Application Development Location: India - Telangana - Hyderabad Copying... **Meet Our Team:** Pega Customer Service is the premier customer service application that predicts and manages today’s customer journey on a global scale. The team comprises of talented engineers who focuses on the innovation, development, and delivery of the product. You will be part of the team which works with a sense of urgency and collaboration across board to build the product with cutting edge technology for today and tomorrow’s world. **Picture Yourself at Pega:** The senior application engineer is a member of the CRM organization. This person contributes to bookings growth and customer success through participation in CRM business teams as an application developer. This person builds business processes, framework features and supporting functions based upon identified business requirements and use cases. The person functions in Scrum teams with other professionals focused on building, maintaining, and supporting solutions frameworks for the CRM industry. Pega is changing the way the world builds software, and our goal is to be the no. 1 CRM SaaS company in the world. In this role, you'll help us design, develop, implement new enhancements for the applications. **What You'll Do at Pega:** + Develop world’s best CRM applications. + Adhere to Pega development Best Practices + Work as part of a collaborative Agile team working in a SCRUM model surrounded by fun loving talented engineers. + Technologies you will work on – Pega, Java, REST Services, REACT, Postgres, Oracle, DB2, Tomcat. + Take ownership of the components/tasks and make sure they are delivered with great quality + Exhibit thought leadership and ready to suggest product and process improvements + Resolve customer issues either by providing technical guidance or issue formal fixes **Who You Are:** • You are a skilled Application Software engineer, who can explore best practices, patterns, understand requirements and write high quality code quickly. • You enjoy troubleshooting problems and working with uncertainties. • You enjoy exploring the latest developments and best practices in Application Software industry and applying them at work. • You take constructive feedback with open an mind and work to continuously improve yourself. •You are a self-starter, highly motivated, innovative, able to shift directions quickly when priorities change, and deliver against tight deadlines • You enjoy mentoring others. • You are committed to client success. **What You've Accomplished:** + 4+ years of software development experience by using Core java and UI technologies + Bachelor’s degree in engineering or similar field + Very good presentation and communication skills + Excellent problem-solving skills + Passionate about learning new technologies and constant desire for innovation + Should be able to take ownership of the deliverables assigned and would be able to deliver with no or minimal guidance. + Partner with internal clients, like Product Managers, to deliver World-class software + Would be an advantage to have PRPC skills. **Pega Offers You:** Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive of pay and bonus incentive, employee equity in the company \#LI-SP Job ID: 21590 **Inclusion and Diversity –** _Inclusive_ is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all.. We encourage candidates of all backgrounds and skillsets to consider opportunities at Pega. At Pega, we focus on the skills needed to be successful and we know that our employees can thrive even if they don't possess a traditional background. If you like the sound of this role, but are not sure if you are the right person, please consider applying. We would love to hear from you! As anand Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law. **Export Compliance –** For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals. **Accommodations –** If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process,or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits. It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law. https://www.pega.com/about/careers/equal-employment-opportunity