Taguig, Philippines
4 days ago
Senior Analyst - Corrigo Service Team

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Key Responsibilities:

Soft Services Program Management

Develop and maintain soft services work schedules according to best practices and site-specific requirementsProactively adjust schedules to balance work monitoring, cost control, and financial administrationTrack and manage works overdue by more than 5 business days, ensuring regular communication with service providers

Visual Site Inspection (VSI) Program Management

Develop and maintain annual VSI programs across client portfoliosManage VSI procedures, priority data, and inspection schedulesTrack and manage VSI work orders, ensuring timely completion and reportingConduct monthly reviews of completed inspections and site-specific issuesAssist with trend analysis to inform Facility Managers of ongoing issues

Quality & Compliance Document Administration

Classify PM/RW schedules by Schedule Sub-Type allocationsEnsure proper documentation for engineering maintenance, VSI, document review audits, and soft services work schedules

Proactive Tracking & Management of Corrective Actions

Regularly review and manage corrective work orders associated with critical, compliance, and VSI work ordersEnsure timely assignment, quoting, and completion of corrective actions

Vendor Work Order Compliance Management

Validate and review Not-to-Exceed (NTE) amounts for completed work ordersMonitor compliance work orders and associated documentationLiaise with service providers for updates on overdue work orders

Cost Management / Financial Administration

Monitor aged debtors reporting and follow up on outstanding billingProcess work orders as Additional Non-Chargeable (ANC) when necessaryManage landlord work orders and non-contract vendor documentation

Management Reporting

Implement and maintain a regular reporting program for Engineering and FM Operations leadsLeverage QA/HSE dashboards to drive improvementsProvide monthly Corrigo/JLL OnSite reporting for vendor management meetingsGenerate ad-hoc reports as required

Required Qualifications:

Bachelor's degree in Facilities Management, Business Administration, or related field3+ years of experience in facilities management or related roleProficiency in Corrigo, JLL OnSite, and other relevant facilities management softwareStrong analytical and problem-solving skillsExcellent communication and interpersonal abilitiesProven ability to manage multiple projects and meet deadlinesDetail-oriented with a focus on accuracy and quality

Preferred Qualifications:

Proficient in using excel for management of large data setsExpertise in data cleaning, preparation, and quality assuranceAbility to translate complex data into actionable insightsExperience with report writing and formattingAbility to create clear, concise, and visually appealing reportsConfidence in public speaking and delivering presentationsStorytelling ability to make data meaningful and engagingSkill in facilitating data-driven discussions and decision-making processes

This position offers an exciting opportunity to play a crucial role in maintaining and improving our facilities management programs across various client portfolios. The successful candidate will work closely with facility managers, service providers, and other stakeholders to ensure efficient and effective facilities management operations.

Location:

On-site –Taguig, Philippines

Job Tags:

JBS

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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