Your Opportunity as the Senior Analyst, Credit and Collections

This position will be responsible for completing financial analysis of new and existing customers, establishing appropriate credit limits and identifying risk classifications.  This individual will need to utilize a deep understanding of financial statements, ratios and macroeconomic factors to effectively analyze customer’s credit worthiness and make ongoing credit risk exposure recommendations to management.  This role will also need to effectively analyze payment history and 3rd party scoring metrics to assist in making credit risk decisions. The role will be the lead for establishing contacts with existing customers to obtain financial statements. The individual in this position should have an interest in Credit/Accounts Receivable, Finance and Supply Chain with strong analytical, problem solving, and decision-making skills while being able to effectively communicate with individuals at various levels both within and outside the organization.

Location: Orrville, Corporate Offices

Work Arrangements: Hybrid, 30% in office expectations.

In this role you will:

Minimize risk while maximizing sales by performing financial analysis and credit reviews for assigned customers:  Evaluate and analyze payment history, credit reports, 3rd party scoring metrics, bank and trade references, financial ratios, financial statements, and macroeconomic factors to establish credit limit and risk class recommendations.

Review orders on credit hold in assigned markets daily to evaluate risk and instruct Sales, Order Fulfillment Specialists and Customer Logistics Managers to hold shipments as needed.

Establish customer contacts within their respective finance departments and obtain financial documents from customers. Maintain log of documents received including NDA, Income Statements, Cash Flow Analysis, etc.  Engage with peer companies via share groups as needed.

Identify high risk customers and collaborate with the Collections team to ensure timely payment of invoices.

Manage a combination of daily responsibilities and special projects to support current business activities and needs.  Assist in the assessment and implementation of new credit management software tools.

Identify process improvements based upon best practices, benchmarking, and trends in the industry.

The Right Role for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

Bachelor’s degree (Finance or Accounting degree is preferred)

3 years of experience analyzing financial statements, ratios and making credit decisions.

Credit experience and knowledge of credit and collection processes.

Excellent interpersonal skills, both written and verbal, to build relationships with internal and external customers.

Intermediate Excel skills (V-Lookup, Pivot Table, Formulas).

Strong problem solving and analytical skills needed in managing complex business situations and achieving objectives.

Ability to organize information and prioritize tasks to meet deadlines in time sensitive situations based on customer needs.

Ability to display indirect leadership across other functional areas to accomplish customer goals.

Proficient computer skills, including Microsoft Word and PowerPoint.

Additional skills and experience that we think would make someone successful in this role:

Experience within the CPG (Consumer Packaged Goods) industry.

Experience with order to cash process.

Learn more about working at Smucker:

Our Total Rewards Benefits Program

Our Thriving Together Philosophy Supporting All Impacted by Our Business 

Our Continued Progress on Inclusion, Diversity and Equity 

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