You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How Will This Role Make an Impact:

We drive success by leading multiple scrum teams in the Agile methodology for software delivery!

Job Description

We facilitate Agile events that enable Engineering teams to deliver value incrementally and iteratively. This role will lead several scrum teams in the Risk Decision Technology organization.

Embeds Agile ways of working Supports the Program Increment (PI) execution through facilitating team level events and partners with the RTE Supports the team in achieving the PI objectives Supports Product Owners through backlog refinement, backlog readiness, definition of ready/done and supports writing user stories. Supports coordination across Team of Teams (Agile Release Train (ART)/Release Train Engineer (RTE)); Supports, monitors, and provides visibility around gaps, impediments, risks, and dependencies. Cultivates practices for identifying, tracking, discussing and resolving cross-team dependencies within the team, taking ownership of a dependency in some circumstances. Handles and organizes delivery effectiveness metrics to track progress and improvement over time. Understands and demonstrates the Agile at Scale Values and Principles. Encourages diversity of thought and demonstrates an open approach. Champions a culture of trust and leadership in others. Supports a learning culture to drive continuous improvements and standardization. Respectfully and purposefully challenges the status quo. Supports collaboration and quality practices between Agile and product teams. Ensures compliance with SDLC standards across the team Ensures data integrity for the teams within the Agile Management tools and compliance with SDLC audits. Influences team without authority. Engages Agile Coaches to motivate change and influence beyond own influence and authority.

Minimum Qualifications

Bachelor’s Degree required, computer science, computer engineering, Project Management or other technical subject area. 5+ years of Agile Champion experience facilitating Agile, Scrum, or other rapid application development teams. Current/active SAFe or PMP-ACP certification required; SAFe Agilist certification a plus. Ability to influence and gain alignment at all levels of the organization including senior leadership. Builds high trust and creditability across the organization through deep domain knowledge of the business and underlying technology. Supporting and improving the usage of DevOps, CI/CD (continuous Integration /Continuous Deployment) across the Agile train(s). Strong facilitation and communication skills. Industry and Company Knowledge Shows skill in Agile/Lean/SAFe Principles and Frameworks quality and testing standard methodologies.

Preferred Qualifications

5+ years of Agile experience leading more than one Engineering team. Rally Agility management tooling & experience in SAFe framework preferred. Amex or Financial Services experience is a must. Technical experience preferred as well. Candidate does not need to be a coder, but someone who understands technology to allow for impediment removal for engineers they will be leading. Person with experience working in Risk business is preferred. They need to work in the office on most of the days.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.