Security Supervisor (PT)
Spanish Peaks Mountain Club
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Security Supervisor
Summary
The Security Supervisor will oversee the daily operations of Safety and Security at Oxford Social Club, Pool House, and assist with Pendry Hotel Security as directed by the Assistant Director of Safety & Security and the Director of Safety & Security. The Security Supervisor will ensure the day-to-day completion of the department’s annual goals and objectives.
The Security Supervisor will be dedicated to Thursday, Friday, and Saturday evenings during Oxford Social Club operating hours. Additionally, the Head of Security will be on-site on Sundays for Pool House operations during summer and peak events. The schedule is subject to change due to business needs, including but not limited to holidays, special events, buyouts and additional Oxford/Pool House operating days.
ESSENTIAL FUNCTIONS
+ Manage the timely resolution and handling of associate complaints, incidents, hotel and club policies and procedures, safety hazards, and overall compliance as it relates to hotel and club Safety & Security.
+ Direct and delegate various safety/security officer work assignments.
+ Ensure incident reports are completed and investigations are promptly resolved.
+ Regularly evaluate the quality of security officers' daily work and efficiency, including incident reports, daily logs and various work duties.
+ Conduct ongoing training of new and existing security officers and associates.
+ Lead pre & post shift team meetings every shift.
+ Ensuring all daily shift pass-down emails are complete.
+ Manage various general liability claims assigned by the Director of Security.
+ Follow up on, communicate, and resolve all guest and associate issues in a timely manner.
+ Co-Manage the Injury & Illness Prevention - Safety Program.
+ Discuss with associates the workers' comp and injury prevention process and procedures.
+ Coordinate accident investigations internally and with insurance investigators.
+ Collaborate with the Assistant Director of Safety & Security and the Director of Safety & Security to ensure day-to-day and yearly departmental safety/compliance goals are achieved.
+ Co-chair the Safety Committee. This includes having a full understanding of meeting minutes, monthly safety training, and job safety analysis training records and injury follow-ups are complete throughout the hotel.
+ Oversee and draft injury, missing property, damage claim, and criminal activity reports.
+ Responsible for managing and evaluating day-to-day security officer job performance and required disciplinary action.
+ Ensure all office equipment needs/supplies are purchased and maintained accordingly.
QUALIFICATIONS
+ High school or equivalent education required.
+ Bachelor's degree preferred.
+ Safety and security management or Supervisor experience required.
+ California Guard Card.
+ Previous knowledge of MS Shift.
+ Supervisor experience in the hospitality and or club industry required.
+ Knowledge of basic law enforcement and Innkeepers law required.
+ CPR/First Aid certified.
+ AED certified.
+ Requires good communication skills, both verbal and written.
+ Must possess advanced computer skills.
+ Ability to solve problems and make rational decisions.
+ Knowledge of Hotel safety and security operations.
+ Knowledge of other Department operations to assist in times of need.
+ Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and Innkeeper laws.
+ Must know workers' comp law and process.
+ Respond to emergency situations.
+ Assist and direct evictions, removal of patrons.
+ Follow all applicable laws.
+ Willing to learn and understand both hotel and club security aspects.
PHYSICAL REQUIREMENTS
Must be able to move quickly to reach different outlets and other departments of the Hotel on a timely basis. Must be able to lift up to 15 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
The pay scale* for Security Supervisor is $30 per hour.
*The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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