JOB SPECIFICATIONS:

Title: Quality Control Supervisor

Schedule: Friday-Monday (11pm-7am) OR Friday-Sunday (3pm-11pm)

Pay: $31/hour

Requirements: Valid Driver's License, Prior Security Supervisor Experience 

 

 

Principle Duties and Responsibilities

 

Specific duties or tasks may vary and the employee may not be required to perform all functions listed. Additional duties may be assigned or modified according to business requirements. 

 

Oversee and support the daily operations of FAS program through direct interaction and supervision of FAS guard staff regarding operational activities.  Coaches, disciplines personnel as appropriate, seeks advice from company management, meets personally with employees and documents coaching and disciplinary actions.  Work with vendors to troubleshoot issues as they are reported by client employees and contractors, and/or security personnel  Assists in the submission of payroll and personnel information to the company as designated.  Assign and dispatch calls for security assistance  Monitor CCTV and CCURE systems for FAS portfolio.  Directly handle scheduling and staffing issues  Prepare reports as required for site under the direction of the FAS Manager and client  Auditing security systems, dispatch logs, CCTV systems, and alarm reports  Serve as the initial contact for all Security related access control used within the entire FAS account.  Coordinate, monitor, and evaluate training of FAS personnel  Carry out specific tasks and duties of a similar nature and scope as required 

 

Skills 

Knowledge of or ability to learn security operations and procedures  Ability to carry out instructions furnished in written, oral, or diagrammatic form  Ability to be an effective team member  Ability to maintain professional composure when dealing with unusual circumstances  Courteous telephone manner  Ability to adapt to changes in the external environment and organization  Ability to write routine correspondence, including logs and reports  Ability to develop strategies needed to organize time, meet deadlines, and maintain productivity  Ability to provide high quality customer service  Strong interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures  Ability to maintain composure when dealing with authorities, executives, clients, co-workers, and the public, occasionally under conditions of urgency and in pressure situations  Understanding of Windows, Microsoft Office applications, Tyco Software House Applications, CCURE Access Control System Hardware, CCURE 9000 

 

Experience Required: 1+ years in security supervisor/management 

 

Physical Requirements: 

May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area  May be required to work additional hours without advance notice  Seeing, hearing, speaking, and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others  Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain  Occasional reaching with hands and arms, stooping, kneeling, crouching, and crawling  Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds  Close vision, distance vision, and ability to adjust focus  May be required to use a vehicle in the performance of duties  May be required to occasionally perform stressful and/or physical activity  Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others  Job responsibilities require ability to handle sensitive and confidential information in accordance with client Non-Disclosure Policy 

 

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace.  All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

EOE/M/F/Vet/Disabilities     #MetroBoston