New Orleans, Louisiana, USA
29 days ago
Security Officer - The Roosevelt Hotel New Orleans, A Waldorf Astoria Hotel

The iconic Waldorf Astoria property in New Orleans, The Roosevelt, is seeking a Security Officer to join the Security Team!

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This luxury hotel offers an unparalleled combination of Southern hospitality, world-class service and historic surroundings. As the centerpiece of the city, the hotel is located near the French Quarter and within walking distance to the city's most vibrant attractions and entertainment, including Jackson Square, Bourbon Street and the Arts & Warehouse District.

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Embodying the rich heritage of Southern hospitality, this historic hotel features 504 rooms, over 60,000 square feet of meeting space, and five (5) food and beverage outlets. This includes 2 restaurants, a café, seasonal rooftop bar, and in-room dining.

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In this role, you will be responsible for the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

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What will I be doing?

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 Specifically, you would be responsible for performing the following tasks to the highest standards:

\n\nPatrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions\nRespond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property\nPromote safe work practices\nInitiates preliminary investigations into incidents, as needed\nWrites reports and ensures accuracy of necessary documentation, as needed\nRespond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner\n\n

The Benefits – Hilton is proud to have an award-winning workplace culture ranking  #1 World's Best Workplace by Great Place To Work & Fortune.

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We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: 

\n\nHealth insurance \nCareer growth and development \nTeam Member Resource Groups\nRecognition and rewards programs\nGo Hilton travel discount program \nBest-in-Class Paid Time Off (PTO)  \nSupportive parental leave\nEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discount\nDebt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)\nWhat are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

\n\n Hospitality - We're passionate about delivering exceptional guest experiences. \n Integrity - We do the right thing, all the time. \n Leadership - We're leaders in our industry and in our communities. \n Teamwork - We're team players in everything we do. \n Ownership - We're the owners of our actions and decisions. \n Now - We operate with a sense of urgency and discipline \n\n

In addition, we look for the demonstration of the following key attributes:

\n\n Quality \n Productivity \n Dependability \n Customer Focus \n Adaptability \nWhat will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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