About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A romantic hideaway set in a tropical paradise. A gentle ocean breeze floats up the granite hillside and into your tree-house villa, reminding you to take it slow. Whether it’s just the two of you, or the extended family, spend days lounging by your private pool and playing in the turquoise waters of Petite Anse bay, or find bliss at our hilltop Spa, before a sunset meal on a deserted beach. However paradise might look for you, we guarantee you’ll find it here.

Purpose: 

 

Apply all safety and security procedures, be alert and vigilant when patrolling, and take necessary action in emergency situations.   

 

Special Requirement: 

 

Previous hotel and resort security experience preferred. 

2.   Should be physically fit to patrol long distances. 

3    Able to read, speak and write English. 

4    Able to formulate and present a comprehensive report.  

5    Basic computer knowledge. 

6    Sharp eye for details 

7    Swimming skills prefered 

8    Experienced in CPR, first aid and crowd control. 

9    Able to cooperate and work as a team player.   

10   Experienced in Safety and Fire Fighting.   

              

Major Responsibilities 

  Maintaining all the log books, records and formulating relevant reports in the  

  security department. 

Answering telephone calls, monitoring CCTV system and the fire alarm system, taking action as necessary. 

Actively taking part in fire drills. 

Keeping the guest room` information confidential, following up with guest room procedures, dealing with VIPs. 

Respond according to procedures in any emergency situation. 

Patrol the resort and confront any person or situation identified as a threat that requires investigation. 

Detecting and removing safety or fire hazards in the resort and inform the relevant department. 

Perform other duties as assigned by the resort management. 

Inspect all the fire and safety equipment throughout resort eg. fire extinguishers etc. 

Control all guest and staff movements throughout the resort by applying appropriate procedures and customer skills. 

Conduct regular checks in housekeeping maid stations that supply villas and residences. 

 Check all the door/window locks and lights in heart of house, F&B outlets, Spa, Gym, Library, Kids for All Seasons Club, Pool Areas, Water Sport pavilion, Retail outlets and other areas as assigned, during and after working hours. 

Report water leakages or blackout and other technical deficiencies to Engineering. 

Record and monitor all vehicle movements to the resort. 

Coordinate deliveries and safe fuel unloading 

Apply lost and found procedure. 

Check the working condition of emergency lighting (ie torches, lamps), touring data readers and other security equipments. 

Checking of all staff bags contents and pass-outs as when staff are leaving the premises. 

Monitor the staff shuttle service. 

Check buggy licenses and control the traffic. 

Control unauthorized entries to resort by sea, beach access and through jungle. 

Anticipate and prevent situations that could jeopardize the reputation of the resort.                                                                            

Assist the hotel staff in handling of unusual guest or employee problems, such  as, but not limited to, disorderly conduct, thefts, guest or employee accidents,   fire or safety hazards. 

Open store rooms in emergencies if required by department managers and  

signing storeroom request form accordingly. 

Issue passes and keeping records of visitors and construction workers. 

Manage issuing of keys according to the master key control procedure 

Strictly follow the gate pass system for the removal of resort property with        the authorized signature only, 

Welcome guests at the main gate using the SERVICE culture   

Patrol and follow procedures while working in the employee housing complex 

 

 

Specific Responsibilities and Task 

 

Assist guests and staff  in emergencies, ie fire, flood or evacuation 

           

             2.  In case of emergency situation inform the security control room immediately.      

           

 

Appropriate Manual/Policy And Procedure: 

 

          Security’s Policy and Procedure