Secure you next career move

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WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE- The Waldorf Hilton London is an iconic & historic London hotel built in the late 1800, located in Aldwych. The hotel features 298 Guest Rooms, including 19 suites. Blending Edwardian “Du Siecle” with modern comfort. Our hotel sits in the center of London’s glitzy theatre district, just a few minutes’ walk from Covent Garden, The Royal Opera House and Trafalgar Square.

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 Salary £13.00 an hour - 39 Hours a week 

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Shifts Pattern: 4 Day in - 4 Day Off - (8.00 AM till 20.00 PM or 20.00 PM till 8.00 AM)

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A WORLD OF REWARDS

\n\nSmart uniform provided and laundered\nFree and healthy meals when on duty\nGrow your Career your next position could be as a Reception Supervisor \nPersonal Development programmes designed to support you at every step of your career \nA chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)\nTeam Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)\nTeam Member Referral Program\nHigh street discounts: with Perks at Work\nHoliday: 28 days including bank holidays (increasing yearly to up to 33 days)\nDiscounted dental and health cover\nModern and inclusive Team Member’s areas\n\n

A Security Officer patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour.

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What will I be doing?

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As a Security Officer, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable behaviour to deliver a safe Guest and Member experience. A Security Officer will also be required to investigate theft and support evacuation procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:

\n\nMonitor and control staff entrances\nConduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately\nControl the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained\nMaintain system that monitors contractors working in the hotel in accordance with company health and safety policies\nResponsible for checking goods received out of hours\nMaintain system that records the issue and receipt of departmental keys\nOperate, check and monitor the CCTV system\nPatrol the hotel on a regular basis ensuring fire walks take place and are recorded\nEnsure safe passage of cash transfers within the hotel\nSupport evacuation of the hotel during fire alarm situations\nMonitor suspicious packages and be aware of bomb and terror threat procedures\nProvide secure storage for guest oversized items\nEnsure hotel facilities and function rooms remain secure and locked when not in use\nMaintain the Security Log Book and Incident Reports\nInvestigate and report all allegations of theft, criminal damage and other incidents\nManage undesirable behaviour in a professional manner, intervening and defusing potential altercations\nLiaise with Police in the absence of Security Team Leader\nReport any maintenance or hazard issues to the supervisor on duty\nAdhere to all Health and Safety Regulations\n\n

 

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What are we looking for?

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A Security Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\nHigh school graduate or above\nGood physical condition\nAt least two (2) years of law enforcement experience either on a Security Bureau or military training\nMust be knowledgeable about fire procedures, disaster plan procedure, bomb threats and hotel evacuation procedures\nShould be well versed in local law/government regulation\nAbsolute discretion and confidentiality regarding sensitive information\nSIA trained and licensed\nPositive attitude\nGood communication skills\nGood grooming standards\nAbility to work under pressure, keeping calm in emergency situations\nAbility to work on their own or in teams\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nPrevious experience in customer service environment\nFirst Aid\nKnowledge of P.A.C.E.\nIT proficiency\n\n

 

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EVERY JOB MAKES THE STAY.

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At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. 
We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

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Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

 

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