Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

When you are a part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $35 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

The role

Join us as a Field Applications Scientist (FAS) and assist us in our mission to become the world leader in serving science. This dynamic position involves providing scientific training, guidance, application support and troubleshooting for our qPCR, digital PCR and Sample Prep platforms.

This is a field-based role, involving extensive travel across a territory that includes New York, Massachusetts, and Connecticut. The successful candidate must live within the assigned territory. Occasional support needs to be provided to customers outside of assigned region in other areas of the US. When not traveling we are working from home. The position comes with a competitive salary, yearly bonus, and company car. We offer many different career pathways in a global organization, plus extensive resources and training opportunities to help develop an exciting career!

How will you make an impact?

We support customers in-person at their lab, and by phone and email, serving as a trusted advisor. In doing so, we help to increase customer satisfaction, build loyalty and contribute to the overall success of the business.

Deliver on-site and remote scientific application support & training support to our customers on a variety of qPCR, digital PCR and Sample Prep (nucleic acid/protein extraction) product lines.Perform product demonstrations and training at customer or company sitesDiagnose & resolve product performance problems and customer queries/complaintsWork with sales representatives on sales calls to customer laboratories to provide technical and applications assistance in response to customer inquiriesAssist the regional sales team in the development of accounts by giving technical seminars and presentations that promote the use of our productsMaintain up-to-date technical expertise and in-depth knowledge of our product portfolio and scientific developments in qPCR, digital PCR and related subjectsBuild trust with our customers and excel in customer service

How will you get here?

Education

Bachelor's Degree in Biology, Biotechnology, Biomedical Sciences, Genetics, Molecular Biology, Biochemistry or similar (Masters or PhD preferred).

Experience

Requires 3+ years of molecular biology laboratory experience. Hands-on experience with qPCR is essential.Experience in communicating technical materials in written and verbal form; teaching experience is a plus.

Knowledge, Skills, Abilities

Customer-facing experience, with the emotional intelligence to understand customer concernsAble to connect with and support people effectively with varying levels of technical knowledge and expertiseGood computer and/or IT skills and have an interest for groundbreaking technology.Willingness to travel extensively (up to 75% weekly), including frequent overnightsDrivers license

Compensation and Benefits

The salary range estimated for this position based in Massachusetts is $66,000.00–$99,000.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

A choice of national medical and dental plans, and a national vision plan, including health incentive programs

Employee assistance and family support programs, including commuter benefits and tuition reimbursement

At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards