Job Description

The Manager, School Operations provides across the board operational support to managed schools within the virtual school program to contribute to the overall goal of providing excellent service to schools and their clients. Each manager is responsible for leading specific operational areas based on the breadth and level of support needed for the suite of tools, school operations functions, and reporting. Managers are responsible for interfacing with corporate and school business partners on behalf of the operations team and providing regular updates to the team on their areas of responsibility.

The Manager, School Operations is part of the national operations team and provides support for our schools with an emphasis on compliance activity at all levels, internal and external to the Stride organization.

ESSENTIAL FUNCTIONS, Duties, and Responsibilities:

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Provides operational support to the managed virtual school programsProvides training and troubleshooting on systems used for operational management of schoolsAssists in continued operations process improvementsEnsures reports and data requests within the individual’s assigned areas are resolved in a timely mannerParticipates in responsibilities related to school and corporate compliancy requirementsAssists in operational data analysis and report compilationHelps create, maintain, and disseminate operational informationLeads areas of responsibility on behalf of the school services operations teamInterfaces with internal and external stakeholders as needed to ensure areas of responsibility are successfulManages team members required to support areas of responsibilityProactively seeks out opportunities to provide operational support that contributes to providing excellent service to the schools and their clients

This position has no formal supervisory responsibilities.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies.

Adaptability/Flexibility: Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changingIntegrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys good news andTeamwork: Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers, and promotes a team atmosphere.

MINIMUM REQUIRED QUALIFICATIONS:   

Bachelor’s Degree in Business Administration or related field of study ANDFive (5) years of school operations experience OREquivalent combination of education and experience

Certificates and Licenses: None required.

OTHER REQUIRED QUALIFICATIONS: 

Great organizational and time management skillsStrong technology skillsExperience using search engines (internet) for research projectsExperience using a student information system and/or other type of databaseStrong written and verbal communication skillsMS 365; Web proficiency.Ability to travel 5% of the timeAbility to clear required background check

DESIRED QUALIFICATIONS:  

Formal project management experience in fast-paced or start-up environmentNon-profit / education grants management experienceExperience with managing online learning

Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range.

We anticipate the salary range to be $77,106.40 to $96,383.00. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.

Job Type

Regular

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works.  It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)