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Summary
The Project Manager is responsible for the overall management of projects throughout their lifecycle. They are responsible for defining, planning, tracking and managing the project, for identifying key resources and providing the direction they require in order meeting project objectives. The Project Manager provides leadership to cross-functional teams responsible for delivering defined project outputs to time, budget and project quality criteria.  They also ensure adherence to project management methodology practices, provide team coaching, evaluate the performance of team members and reinforce the enterprise knowledge management through the collection and communication of lessons learned.
The Project Manager may be asked to assist during the Opportunity Management Phase of the customer engagement by providing input into the proposal or completing specific proposal deliverables - especially in the area of delivery model, project structure, organization, scoping, estimation and risk assessment.
The Project Manager has ability to manage projects that require coordination of work between various parties like third party sub-contractors, SAP Custom Development, SAP Global Consulting Delivery, SLO, Cloud Delivery (including HEC), CoE, and SAP Support organization.

Positions available in both our locations: Almaty and Astana.
Opportunity Management

Define appropriate delivery model for customer project as a composition of pre-defined services, on-site and/or remote delivery Scope and estimate the engagement Determine required resources for the project Understand and be able to deliver according to the SAP delivery models – e.g. ability to engage local, near-shore and off-shore teams for most efficient delivery of project, ability to coordinate project delivery across organizational boundaries including participation of SAP ecosystem partners. Assess, document and communicate risk for the engagement Position SAP Activate as the delivery methodology for customer engagement, program or project.

Delivery

Conduct project planning activities and manage the execution of projects according to plan (Opportunity Management, initiating to closing…) Manage relationship with project stakeholders, including internal and external clients, keeping stakeholders informed of progress, risks and issues in order to manage expectations on all project requirements and deliverables. Manage and communicate a clear vision of the project’s objectives, and motivate the project team to achieve them; create a project environment that enables peak performance by team members. Ensure proper use of SAP Activate methodology, tools and procedures Ensures proper governance is in place to best meet project objectives and that this governance is operating effectively. Provide oversight over the end-to-end SAP engagement where required. Bring together siloes and ensure overall delivery accountability exists. Balance the trade-off of the triple- constraint (time, cost and scope) to realize the expected business value. Experience in delivering SAP primed Fixed Price Projects (FPP) or Time and Material (T&M) engagements. Proactively identify changes in work scope early and ensure appropriate planning measures are taken with internal and external stakeholders to reassess and amend the scope of work requirements, budget and timeline. Manage the financial aspects of the project: budgeting and estimate to actual variance. Ensure quality forecasting is conducted to understand accurate financial position. Analyze risk, establish contingency plans and identify trigger events and responsibilities for initiating mitigating action. Escalate issues early about the project to account management or delivery management. Determine what constitutes successful closure for all parties. Gain acceptance and sign-off by all parties when closure is attained. Plan and execute formal Quality Gate process following the Q-Gate approach in SAP Activate methodology. Proactively manage project stakeholder satisfaction to position and secure customer reference and success story. Engage with Delivery manager, SSP or SSL if applicable to ensure P&L targets and KPI's are achieved. Closely collaborate with Delivery manager in project delivery related topics.

Coaching & Mentoring

Position project management reviews with customers and effectively manages their deployment. Mentor project teams to ensure implementation of enterprise project management methodology, standards and processes. Coach to clarify assignments and deliverables to project team; review quality of work and manage integration of team members’ work; provide performance input to project team members’ functional management. Takes responsibility from time to time as team lead and supports respective line manager(s) in people development tasks

Knowledge Management

Maintain project documentation and updates to relevant knowledge management bases; analyze lessons learned and share with the organization’s project management community. Participate in the development of project management best practices.

Industry and Solution Experience

Experience in the industry the customer belongs to (core processes and trends of the industry) is a plus Proficient understanding of SAP solutions and of the consulting business processes and functions. Knowledge of the strategic and operational issues of the project management business unit. Proficiency with project management tools used in SAP. A clear vision of what determines a successful project for the customer and for the enterprise. Knowledge of and competency in project management processes including planning tasks, resource allocation, risk management, time management, financial management, HR management, quality management, monitoring and reporting, documenting and record keeping. Adaptability and flexibility to manage deadline pressure, ambiguity and change. Ability to negotiate consensus amongst diverse groups and impact the activities of others not in own reporting structure. Conceptual analytical thinking and decision making skills. Strong interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior management, clients, peers and team members.

Job Tasks & Roles related to Integration Project / Program Management 

 Agile Project Management Bid Management Communication Planning and Execution Customer Service Management AMS Delivery Executive Project delivery Management Manage  2000+ day FPP contract Manage 2000+ day T&M contract Manage Delivery of Service Products Manage up to 2000 days FF contract Manage up to 2000 days T&M contract Program Management Project Lead Project Management in Cloud Projects Project Management in Custom Development Projects Project Management Office Project Planning and Execution QA Review Quality Assurance Quality Management Ramp-Up Coaching Risk Management S/4HANA Implementation SAP Activate Steering Board Membership

Experience & Language Requirements
Functional Experience

3 – 5 years of project management experience in project implementations using formal project management methodology, techniques and tools. Has a minimum 3 of full-cycle SAP solutions implementation completed projects with Go-Lives Demonstrated experience in teambuilding and leading teams. Demonstrated expertise in creating and maintaining project deliverables such as, project charter, project management plan, status reports, project timesheets, communications plan, budget and schedule. Demonstrated experience in managing issues, scope and quality while bring projects to successful completion within the cost and time requirements. International Experience Some international implementation experience is a plus

Management and Leadership Experience

Management experience in managing medium to big size project multilayered teams  Management experience in managing medium size organizations is desirable Management of remote resources (global delivery or distributed organizations and teams)  Cultural awareness and experience working across different cultures and nationalities Strong leadership and people management skills are desirable Experience leading in matrix organization without formal authority is a plus  English: Fluent

Education

Required undergraduate university degree, preferably in commerce, engineering, information technologies or equivalent training and job experience

Professional Training & Certification

PMP certification and /or other industry and project management certifications an asset PM Fundamentals class certification or similar Project Leadership Excellence (PLEX), Excellence in Delivery Management (EDM) or similar interpersonal skills course SAP Activate Certification C_ACT_2016 SAP Activate Project Manager Understanding of SAP Solution Manager Project Management Tools (PEM, PtD, etc.) One Service Enablement Courses SAP S/4HANA Training Programs – including management of digital transformation projects, management of projects with Premium Engagement, Enterprise Support, Custom Development, System Landscape Optimization, Cloud (SaaS), HANA Enterprise Cloud and internet of things projects
 

 

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

 

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

 

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

 

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the hourly base salary rate range applicable for the posted role. The targeted range for this position is T3-T4 USD. The actual amount to be offered to the successful candidates will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process.  SAP offers limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link:  SAP North America Benefits.

 

Requisition ID: 399544 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - Kazakhstan #LI-Hybrid

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