Job Description nsight Global is looking for a Technical Trainer to join one of Canada's large retailers for a fully remote 3 month contract (with high likelihood for extension). This resource will be responsible for conducting training sessions and creating training materials on software applications with a focus on the adoption of new CRM modules within the Salesforce ecosystem. Working closely with the Learning and Development team, the resource will be responsible for the following:   Develop and modify training materials, including videos, job aids, checklists, and slide decks.   Deliver training through various methods, including in-person sessions, virtual classrooms, and blended learning approaches.   Take direction from the Learning and Development Lead to meet company standards, using in-house templates, ensuring training materials are on brand.   Adapt training delivery to accommodate different learning styles and technical backgrounds of the audience.   Create interactive and engaging learning experiences that promote knowledge retention and application.   Address questions, technical issues, and challenges that arise during training sessions.   Collaborate with diverse stakeholders, including managers, store clerks, and other non-technical users, to understand their training needs and provide customized training solutions.   Work with the Learning and Development team to continuously improve training materials and methodologies based on feedback and evaluation. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Technical expertise in Salesforce or a similar software, ideally in retail environments. 4 years of technical training experience. Skilled with Word, Excel, PowerPoint, SharePoint and Camtasia. Strong communication and presentation skills, with the ability to explain complex concepts clearly. Familiarity with various training delivery methods, including in-person and virtual sessions. Experience in creating training materials such as training videos, job aids, and slide decks. Adaptability and problem-solving skills in addressing different learning styles and challenges. Interpersonal skills to establish rapport and collaborate effectively with diverse audiences. Commitment to continuous learning and professional development. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.