**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. **Your role and responsibilities** The Technical Lead in this role has experience implementing, integrating, and customizing independent software vendor (ISV) commercial packages such as CRM, ERP, finance, accounting, or industry-specific vertical packages. The ISV Software Technical Specialist is characterized by a combination of general development knowledge with knowledge of the package and the specific domain to which the package refers. Typical examples of deliverables are functional and technical designs, models, components, code, parameters, unit tests and documentation. You will be responsible for primarily applying your technical skills to internal or external client billable services, and in an implementation environment. **Required technical and professional expertise** * Experiência em Communications Cloud Salesforce no setor de telecomunicações; * Expertise em Omnistudio (Vlocity) e Industries Order Management (OM). **Preferred technical and professional experience** * Desejável conhecimento em Enterprise Product Catalog (EPC) e Industries Configure, Price, Quote (CPQ); * Formação superior completa; * Certificações Salesforce; * Experiência com gestão de time, será considerado um diferencial.