Remote, Mexico
7 days ago
Salesforce QA Consultant / Lead

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Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Are you a detail-oriented problem solver with a passion for quality and innovation? Do you have a few years of experience in ensuring software excellence and a desire to make a real impact? We’re looking for a QA Analyst to join our team, someone who is ready to elevate their career and make a difference.

About the Role:

As a QA Analyst, you will be a crucial part of our dynamic team, ensuring that our solutions meet the highest standards of quality and performance. You will collaborate with developers, business analysts, and stakeholders to create and execute test plans, identify issues, and ensure our deliverables are nothing short of exceptional. Knowledge of Salesforce is a plus, but above all, we are looking for someone who is driven, passionate, and ready to make an impact.

What We’re Looking For:

- 3-5 Years of Experience: Proven experience in a QA role where you have contributed to maintaining and improving software quality.
- Passion for Quality: A deep understanding of software testing methodologies, tools, and processes, with a keen eye for detail and a commitment to delivering excellence.
- Problem-Solving Mindset: Ability to think critically and creatively to identify issues, troubleshoot problems, and propose innovative solutions.
- Salesforce Knowledge (a Plus): Familiarity with Salesforce is an advantage, but we are open to teaching you if you bring the passion to learn!
- Impactful Experience: We want to hear about a time when you made a difference – whether you improved a testing process, led a team project, or found a way to enhance product quality or customer satisfaction.

What You’ll Do:

- Develop and Execute Test Plans: Create, execute, and maintain test plans and cases for new and existing features, ensuring the highest quality standards.
- Collaborate: Work closely with developers, business analysts, and stakeholders to understand requirements, define testing strategies, and ensure alignment.
- Identify and Report Defects: Detect issues, thoroughly document them, and work with the team to resolve them quickly and efficiently.
- Drive Continuous Improvement: Bring your insights and experience to help us enhance our processes, tools, and techniques for better quality outcomes.
- Learn and Grow: Take advantage of learning opportunities to grow your skills, including gaining deeper Salesforce knowledge.

What You’ll Get:

- A Chance to Make an Impact: Your work will directly affect our product quality and customer satisfaction.
- Growth Opportunities: Develop your skills with access to training, mentorship, and a clear path for career advancement.
- Dynamic Environment:** Work in a collaborative, innovative, and fast-paced environment where your ideas matter.
- Supportive Culture: Be part of a team that values quality, innovation, and teamwork.

How to Apply:

Tell us your story! Share your experience in quality assurance, your passion for excellence, and a specific example of how you've made an impact in your past roles. Let us know why you are excited to join our team and contribute to our success.

Ready to advance your career and make a difference? Apply now and show us why you are the QA Analyst we need!

Join us in driving excellence and innovation — one test case at a time.

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

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