Waltham, MA, 02454, USA
3 days ago
Salesforce Product Owner
Title: Agile Product Owner Organization: Finance, Clinical Effectiveness Team: Business Transformation (BT) **Location: Waltham, MA (Hybrid)** Reporting to: Principal Technology Project & Program Manager **Position Summary** Wolters Kluwer Health, is searching for an Agile Product Owner with strong Salesforce experience. The Agile Product Owner will play an important role in our transition to a new consolidated suite of business systems. This is an exciting opportunity to join a growing Business Transformation (BT) team and help transform the business systems of a leading healthcare information technology company. **Essential Duties and responsibilities** + Create with cross functional teams a backlog to support the BT strategic vision + Prioritize the team backlog to streamline the execution of the program priorities while maintaining the conceptual and technical integrity of features or components for the team + Engage and lead internal stakeholders, project teams, and service partners in the development and implementation of specific technology solutions that are aligned with the overall company and CE strategies + Guide the scrum team to successfully deliver on time and on budget + Translate customer requirements into written and verbal technical details + Create epics and user stories with clearly defined acceptance criteria + Set sprint goals and communicate them to the team during sprint planning + Work with cross-functional teams on release planning + Work directly with developers to provide guidance and answer questions on requirements and design to ensure the product features satisfy the customer’s needs + Advocate on behalf of the stakeholders within the scrum team + Optimize backlog execution to deliver maximum value to the organization balancing technical constraints and backlog priorities + Manage all defects for the including triage, prioritizing, and scheduling defect resolution + Coordinate user acceptance of projects with stakeholders before deployment to production + Consistently groom the backlog and share with the team and stakeholders + Act as advisor, communicating difficult concepts and influencing stakeholders to adopt a different solution approach when needed + Provide project leadership for Change Management team initiatives + Excellent interpersonal and communications skills with a demonstrated ability to interact with high-level non-technical stakeholders as well as technical development teams in a global environment + Manage Third Party Vendors that act as extended members of the scrum team + Provide system support and stakeholder training when needed + Performs other duties and responsibilities as required **Expereince** + Bachelor’s degree in computer science, IT or related field + Salesforce Domain Expertise Required + 3+ years of experience with Salesforce as an Administrator or Developer + 5+ years of relevant work experience in IT product management or related field + 5+ years of experience managing complex transformational technical projects, performance improvement, and/or operational turnaround programs + Experience with Finance and Accounting processes + Work experience as a Product Owner in an Agile environment or similar role + Familiarity with Agile and SDLC + Technical background with knowledge of software development and web technologies + Team spirit and good communication abilities + Good organizational skills + Demonstrated success in releasing products that meet or exceed business objectives + Excellent detailed written and verbal communication skills, possibly including some end-user and technical documentation skills + Excellent teamwork skills especially with less technical stakeholders + Proven ability to influence cross-functional teams without formal authority + Experience supporting cross-functional teams through all elements of change and phases of a project + Strong critical thinking and analytical skills + Excellent written, editorial, and presentation skills + Excellent meeting management and facilitation skills + Ability to comprehend and explain technical concepts + Well-developed technical, managerial, operational skills, together with proven expertise in strategy, organizational design, and innovation EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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