Job description:

We are seeking a talented Salesforce Experience Cloud Tech Lead to lead the design, development, and implementation of Salesforce Experience Cloud solutions. The ideal candidate will have strong expertise in Salesforce Experience Cloud (formerly Community Cloud) along with leadership experience in guiding teams and delivering successful customer solutions. This role involves overseeing the technical design, development, and integration of Experience Cloud within Salesforce ecosystems.

Key responsibilities:Technical Leadership: Lead the development and implementation of Salesforce Experience Cloud solutions, ensuring high-quality and scalable solutions.Customization Configuration: Design and implement Experience Cloud features including portals, communities, and customer-facing applications.Collaboration: Work closely with business stakeholders, administrators, and other technical teams to understand requirements and deliver the best-fit technical solutions.Code Review Best Practices: Ensure adherence to Salesforce best practices and governance policies. Conduct code reviews and provide mentorship to junior developers.Integration: Integrate Salesforce Experience Cloud with other systems (e.g., ERP, marketing automation tools) to provide a seamless user experience.Troubleshooting: Act as the point of escalation for technical issues and provide effective solutions.Customization Automation: Leverage Apex, Lightning Web Components, and Flows to build custom features and automation in the Experience Cloud environment.Training Mentoring: Provide guidance and training to team members, ensuring technical knowledge transfer and skill development.Platform Upgrades: Lead platform upgrades and ensure the system is optimized for future Salesforce releases.Resource Management: Collaborate closely with project team members (onshore and offshore) to ensure seamless project execution. Resource allocation and work prioritization, effort estimations with respect to delivering as per agreed timelines, guiding developers with technical solutions and best practices.Required SkillsMust Have Skills:Salesforce Experience Cloud Expertise: Minimum 8 years of Salesforce projects execution with at least 3 years in tech lead role. Deep understanding of Salesforce Experience Cloud, including community setup, customization, branding, and security configurations.Salesforce Development Skills: Strong experience with Apex, Lightning Web Components (LWC), writing SOQL queries and optimization, configuration and admin skills, Visualforce, and Salesforce Flows, Git and Deployment (SFDX).System Integration: Experience integrating Salesforce with third-party applications using REST/SOAP APIs, middleware platforms, or custom solutions.Problem-Solving: Excellent troubleshooting skills and the ability to resolve complex technical issues. Sound knowledge of data access and sharing rules (security model)Technical Leadership: Demonstrated ability to lead a technical team, manage multiple projects, and provide guidance and mentorship to junior developers.Communication and Engagement Skills: Excellent leadership, stakeholder management and communication skills to speak and present to the client.Agile Methodologies: Experience working in an Agile development environment with a focus on continuous improvement and iterative delivery.Nice to have skills:Salesforce Lightning Experience: Familiarity with the Salesforce Lightning Experience and customizations in the Lightning UI.Experience with other Salesforce Clouds: Knowledge of Salesforce Sales Cloud, Service Cloud, Marketing Cloud, or other related platforms. Experience in Sales Cloud (Utilities domain preferred).DevOps: Experience with CI/CD tools and processes for Salesforce deployments.UI/UX Design: Understanding of user experience and front-end design principles, particularly as they relate to Salesforce Experience Cloud.Salesforce Shield Security: Knowledge of security best practices, including encryption, user authentication, and governance using Salesforce Shield.Non-Salesforce Technologies: Familiarity with non-Salesforce tools and technologies such as AWS, Azure, and other web technologies that integrate with Salesforce.Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

Collaborating with teams of creative, fun, and driven colleaguesFlexible work options enabling time and location-based flexibilityCompany-provided home office equipmentVirtual collaboration and productivity tools to enable hybrid teamsComprehensive benefits program (Health, Welfare, Retirement and Paid time off)Other perks and wellness benefits like discount programs, and gym/studio access.Paid Parental Leave and coaching, baby welcome gift, and family care/illness daysBack-up childcare/elder care, childcare discounts, and subsidized virtual tutoringTuition assistance and weekly hot skill development opportunitiesExperiential, high-impact learning series events

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get the future you want | www.capgemini.com

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in Canada must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in Canada by Capgemini.

Job description:

We are seeking a talented Salesforce Experience Cloud Tech Lead to lead the design, development, and implementation of Salesforce Experience Cloud solutions. The ideal candidate will have strong expertise in Salesforce Experience Cloud (formerly Community Cloud) along with leadership experience in guiding teams and delivering successful customer solutions. This role involves overseeing the technical design, development, and integration of Experience Cloud within Salesforce ecosystems.

Key responsibilities:Technical Leadership: Lead the development and implementation of Salesforce Experience Cloud solutions, ensuring high-quality and scalable solutions.Customization Configuration: Design and implement Experience Cloud features including portals, communities, and customer-facing applications.Collaboration: Work closely with business stakeholders, administrators, and other technical teams to understand requirements and deliver the best-fit technical solutions.Code Review Best Practices: Ensure adherence to Salesforce best practices and governance policies. Conduct code reviews and provide mentorship to junior developers.Integration: Integrate Salesforce Experience Cloud with other systems (e.g., ERP, marketing automation tools) to provide a seamless user experience.Troubleshooting: Act as the point of escalation for technical issues and provide effective solutions.Customization Automation: Leverage Apex, Lightning Web Components, and Flows to build custom features and automation in the Experience Cloud environment.Training Mentoring: Provide guidance and training to team members, ensuring technical knowledge transfer and skill development.Platform Upgrades: Lead platform upgrades and ensure the system is optimized for future Salesforce releases.Resource Management: Collaborate closely with project team members (onshore and offshore) to ensure seamless project execution. Resource allocation and work prioritization, effort estimations with respect to delivering as per agreed timelines, guiding developers with technical solutions and best practices.Required SkillsMust Have Skills:Salesforce Experience Cloud Expertise: Minimum 8 years of Salesforce projects execution with at least 3 years in tech lead role. Deep understanding of Salesforce Experience Cloud, including community setup, customization, branding, and security configurations.Salesforce Development Skills: Strong experience with Apex, Lightning Web Components (LWC), writing SOQL queries and optimization, configuration and admin skills, Visualforce, and Salesforce Flows, Git and Deployment (SFDX).System Integration: Experience integrating Salesforce with third-party applications using REST/SOAP APIs, middleware platforms, or custom solutions.Problem-Solving: Excellent troubleshooting skills and the ability to resolve complex technical issues. Sound knowledge of data access and sharing rules (security model)Technical Leadership: Demonstrated ability to lead a technical team, manage multiple projects, and provide guidance and mentorship to junior developers.Communication and Engagement Skills: Excellent leadership, stakeholder management and communication skills to speak and present to the client.Agile Methodologies: Experience working in an Agile development environment with a focus on continuous improvement and iterative delivery.Nice to have skills:Salesforce Lightning Experience: Familiarity with the Salesforce Lightning Experience and customizations in the Lightning UI.Experience with other Salesforce Clouds: Knowledge of Salesforce Sales Cloud, Service Cloud, Marketing Cloud, or other related platforms. Experience in Sales Cloud (Utilities domain preferred).DevOps: Experience with CI/CD tools and processes for Salesforce deployments.UI/UX Design: Understanding of user experience and front-end design principles, particularly as they relate to Salesforce Experience Cloud.Salesforce Shield Security: Knowledge of security best practices, including encryption, user authentication, and governance using Salesforce Shield.Non-Salesforce Technologies: Familiarity with non-Salesforce tools and technologies such as AWS, Azure, and other web technologies that integrate with Salesforce.Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

Collaborating with teams of creative, fun, and driven colleaguesFlexible work options enabling time and location-based flexibilityCompany-provided home office equipmentVirtual collaboration and productivity tools to enable hybrid teamsComprehensive benefits program (Health, Welfare, Retirement and Paid time off)Other perks and wellness benefits like discount programs, and gym/studio access.Paid Parental Leave and coaching, baby welcome gift, and family care/illness daysBack-up childcare/elder care, childcare discounts, and subsidized virtual tutoringTuition assistance and weekly hot skill development opportunitiesExperiential, high-impact learning series events

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get the future you want | www.capgemini.com

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in Canada must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in Canada by Capgemini.