A Salesforce Administrator solves business problems by customizing the Salesforce Platform. They build, configure, and automate technology solutions to deliver business value. Salesforce Administrators work with stakeholders to define system requirements and customize the platform. 

Job Responsibilities:

Ensuring optimal performance of Salesforce systems and products 

Maintain the platform 

Make it as easy as possible for users of any technical level to use Salesforce 

Stay current on the platform’s new tools, capabilities, and updates 

Upgrading and configuring Salesforce systems for optimized integration 

Managing Salesforce roles, profiles, sharing rules, workflows and groups 

Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions and public groups 

Resolve user support tickets 

Identify and gather requirements from users and stakeholders 

Support team members and monitor user adoption of Salesforce tools inside our organization 

Provide ongoing user training and create training materials as needed.

1. Job Knowledge and Skills:

Product Management 

User Management 

Data Management 

Security 

Business Analysis 

Problem-Solving 

Communication

Nice have: 

Prior experience in the automotive or financial services industry is a plus. 

Desired experience on Marketing Cloud or similar role 

Desired experience on Experience Cloud or similar role 

2. Years of Experience:

Minimum 4 years of experience as a Salesforce Administrator or similar role 

3. Education:

Bachelor’s degree in Computer Science, Information Technology, or related field. 

Salesforce certified administrator certification 

4. Specific Course/Certifications:

Salesforce certified administrator certification 

Extensive experience in the administration and maintenance of Salesforce systems 

Experience in performing Salesforce upgrades and ensuring successful integration 

Exceptional ability to create and maintain Salesforce databases 

In-depth knowledge of Salesforce products and their functionalities

Nissan (NMEX,NEdM, NRFS, NRFM and ANZEN) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition.  By applying for the advertised position, candidates acknowledge that Nissan Mexicana and its subsidiaries reserve the right to conduct a public conduct search due to the sensitive nature of the assets and information involved in the role. This includes, but is not limited to, proprietary information, financial data, and other assets requiring safeguarding. Nissan Mexicana and its subsidiaries assure confidentiality and compliance with all legal requirements regarding the use of such information.  By applying for this position, you are consenting to this check. Jesus Maria Aguascalientes Mexico