Job Summary

The Sales Tools Specialist position exists to impact revenue as well as sales force effectiveness by explicitly understanding and responding to Sales & Sales Management needs as it relates to New Hire Training.  Incumbent will present strong communication, business process and technical expertise to ensure the sales organization receives the maximum benefit from successful utilization of GCRM, Salesforce and other vital selling tools. This role will also provide problem solving and technical expertise to ensure Sales receives the maximum utilization of CRM and other core sales tools. This role will also provide ongoing tools training & support for all employees.

Accountabilities:

Support all Sales CRM platforms by serving as a CRM power user/expert.Acquire and enhance the understanding of GCRM, Salesforce, CPQ, Zoom, Adobe Sign, and SalesPro and other vital selling tools and their related cadence and best practices.Lead the review and training of all sales tools for NAUK New Hires.Enable Sales and Sales Management to track key metrics and performance. Drive adoption of the sales tools by effectively communicating best practices and training material and demonstrating practical application.  Enable Sales to efficiently and effectively execute the segment selling motion by ensuring the tools readily incorporate all the relevant and necessary data from a wide variety of sources and systems. Professionally maintain relationships with Sales Reps, Regional Sales Managers and VPs to facilitate mid-course corrections as well as continuous improvement to the New Hire Program and any ongoing training.Consistently reviews and ensure that training documentation is up-to-dateAdminister tools access and maintenance as neededPerform thorough testing for significant enhancement releasesAssist with change management efforts related to Business Unit migrations to the global instance of SalesforceOther duties as assigned

Qualifications

Available to work night shifts (predominantly) and follow US holidays3-5 years’ experience preferably in sales, CRM and training or related fieldsBS degree and/or Sales experienceProven ability to effectively deliver and develop a defined training curriculumExcellent PC and software skills including Microsoft tools and Collaboration tools such as and/or Sharepoint, Teams, OneDriveExperience working with CRM systemsIdeal candidate is highly motivated, takes initiative, possesses good business acumen and has excellent written & verbal communication skillsAbility to manage his/her time and work with minimal supervisionStrong interpersonal and teamwork skillsProficient project management skills with the ability to lead multiple projects simultaneously and prioritize accordinglySalesforce certification is a plus

LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy.