Vertical Sales Support

Role Description

Responsible for providing Pre-Sales support with bid management, by acting as a liaison between Sales & Vertical bid Management Executives Responsible for ensuring submission of high-quality and winning bids by leading a team of Bid Management Executives

Job Specifications & Requirements

6 to 8 years Pre-Sales support experience with strong Technical and Functional knowledge. Experience in consulting and transformation programs is good to have Previous experience in delivery and/or client engagement management is an added advantage Strong skills in MS Office for document development and modelling Architecture Certification in Sales Cloud, Service Cloud, Experience Cloud, Industries Cloud etc. Self-driven with strong customer interfacing, stake holder management with sense of ownership and accountability, Able to articulate the value proposition to stakeholders with excellent written communication, flow, and structure Key Responsibilities 

Set up Vertical Sales Support Team and develop annual plan for hiring, onboarding and allocation of Vertical Bid Management Executives

Drive hiring and onboarding of Vertical Bid Management Executives in collaboration with HR Business Partners Manage utilization and allocation of Vertical Bid Management Executives to accounts Drive performance tracking and career path development of Bid Management Executives

Drive excellence in bid management capability

Drive standardization of bids/proposal for the vertical in line with vertical requirements Coach and rehearse Vertical Bid Management Executives to handle bids for large and complex deals Drive creation of tools, templates for aid; establish reporting and governance process for monitoring bids for complex deals

Ensure high-quality bid response

Drive Quality control/ ownership of the final bid document Oversee end-to-end orchestration of all activities related to proposal creation and bid process Quality control/ ownership of the final bid document for multi-tower deals; Bid Defence - Work closely with the Sales team and help in addressing client clarifications/queries

Key Interfaces

Act as a liaison between Sales team & bid executives  Work with HR Business Partners, Talent Acq. on recruitment & performance of bid management executives Coordinate with Proposal Excellence Team to maintain centralized repository of proposals for the vertical Collaborate with Bid Managers & share inputs like credentials, bid response summary for central repository

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