Dealership:L0242 Honda of Salem

Honda of Salem

Lithia & Driveway (NYSE:LAD) is the largest automotive retailer in the U.S. and was named a 2022 Oregonian Top Workplaces award winner.

We are one of the fastest-growing companies on the Fortune 500 (#140 for 2024). With over 330+ dealerships worldwide representing over 50 brands in 3 countries!  
 

Sales Representative

Schedule: Full-Time, 5 days a week

Pay: Commission

Responsibilities

The Sales Representative is responsible for providing an exceptional customer purchasing experience. The Sales Representative will ensure the customer gets all the information they are looking for, as well as presenting vehicles to customers to assist them in their buying decision. They utilize the Customer Management System to ensure timely, professional follow-up and to maintain strong relationships with sold and prospective customers. 

Greet customers in a prompt, friendly and professional manner.Provide professional product presentations to all customers.Offer and accompany customers on vehicle demonstration ride(s).Develop and prospect new business continuously.Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met.Schedule customer appointments daily.Assist customer during write up process ensuring it is a non-confrontational experience.Build and maintain knowledge of product information, current sales pricing and manufacturer promotions.Attend and actively participate in daily sales and training meetingsPractice skills daily including customer service and interaction, product presentation, product knowledge and phone communication.Maintain appearance and cleanliness of vehicle lot and showroom.Upon sale, present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience.Upon sale, introduce customer to Service department following Sales 2 Service process.Obtain all appropriate licensing as required by state law (if applicable) following the states written policy.Train assigned salesperson for 60 days daily on your store’s sales process, role-play, product demonstrations and product quizzes to ensure Sales Representatives are well versed in the sales process and manufacturer product knowledge.Assist sales representative with daily customer contact activity using the daily work plan in CRM to make daily sales appointments and follow-up on sold and unsold customers.

Skills and Qualifications

Current and valid drivers license is requiredPrior Automotive Sales experience is ideal but not requiredPrior Sales experience is requiredStrong attention to detailSense of urgencyExcellent verbal and written communicationBasic computer skills

Competencies

Does the right thing, takes action and adapts to changeSelf-motivates, believes in accountability, focuses on results, makes plans and follows throughBelieves in humility, shares best practices, desires to keep learning, measures performance and adapts to improve resultsThrives on a team, stays positive, lives our valuesWe offer best in class industry benefits:Competitive pay Medical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.