Work Flexibility: Hybrid

Main responsibilities are but are not limited to:

Develop an in depth knowledge of the products and services provided by the division.Visit customers and / or potential customers of NV on a regular and planned basis to promote products and services to achieve monthly, quarterly and yearly sales targets, as agreed with your ManagerManaging of existing and acquiring of new customers in the assigned territory Consequently planning and developing the market for our existing and new products according with divisional goals and objectives, through execution, while optimize available tools (consignment etc)Ongoing technical training and support to customers directly in the angio roomCompetent contact person for hospital management, purchasing department and hospital staff Attend meetings, conferences and exhibitions as required to promote Stryker NV products and servicesAnalyze and report to your Manager and/or others (weekly, monthly & year basis) the market and business feedback by using all available support tools To represent Stryker values and integrity

I. Planning

This role will be expected to achieve these minimum standards in maintaining and updating the following items in order to manage their territory effectively.  These materials should be available at all times to review with their Sales Manager. 

Maintains up-to-date account plans and customer profiles Top actual accounts and top potential accounts    Knows and Classifies CustomersHas a development plan for all KOL’sKnows decision process, key decision makers, and decision criteriaManages and tracks sales performance using the following tools:Budget  (monthly, quarterly ,yearly )By territory, By account , By level 2 Sales forecast  (weekly, monthly, quarterly, yearly )Territory , By account, By level 2Target monthly accuracy of  + /- 5 %Sales History ( MTD, QTD, YTD )Versus budget & ForecastVersus prior (month, quarter, year)By accountProduces and works yearly, quarterly and monthly planSets a realistic stretch plan required to drive performance beyond  plan expectationsBy account (top actual, potential and priority accounts or projects )By level 2Monitor territory sales performance on an ongoing basis, initiate corrective actions, and prepare reports, summaries, analysis and documentation an all aspects of the territory’s management.Plans  work day  to maximize customer contact and  selling timeUtilizes full day for selling activitiesMaximizes account  time – multiple contacts per visitMinimizes driving  or travel timeSchedules early morning and late afternoon sales callsUnderstands commission plan and how to maximize incomeKnows PRDP objectives, Individual Development Plan and works to achieve business and development objectives

II. Selling

Focuses selling time and activities on key accountsUses pre-call plan for every callEvery sales call has a  SMART business objectiveSpends a minimum of 4½ days in the field per week24/7 ready for the emergency call to provide In-serviceCarries, manages and uses a full, organized sales bag:Demo stock, key literature, clinical articles and sales tools in every callAll items in sales bag should be in good working condition and presentableUnderstands and uses the selling stepsPre-call planning, opening, probing, implicating, offering a solution, gaining commitment  and handling objectionsConducts regular in-services to reinforce product features and benefitsKnows and uses “ Steps to a Successful Evaluation” for all evaluationsKnows and uses clinical knowledge of key products when sellingMaintains up-to-date clinical and product  knowledgeCan articulate and effectively deliver key Stryker messages to all customersKnows key competitors’ tactics and strategiesKnows and understands key competitor’s products weaknesses and strengthsUses side by side comparisons to sell effectivelyReviews sales call to understand factors of success or failure

III. Territory Management

Maintains consignment inventory as per corporate policyMaintains trunk consignment as per corporate policy and in a saleable conditionMeets all required deadlinesReviews daily sales reportsProvides a weekly & monthly report in required format by due dateMaintains current special pricing / contract fileUnderstands and follows sponsorship policy and guidelinesManages expenses as per corporate policyMaintains key competitor rep’s file including strengths, weaknesses and tactics

IV. Attitude and Behavior

Follows Compilance standardsDisplays a consistent and positive attitudeMaintains corporate image at all timesDemonstrates a positive attitude toward team workTakes responsibility for personal and professional development

Quality

Ensure effective compliance with the SOP’s related to Product Complaints and Field Corrective Actions Ensure that product complaints are reported within the allowed timeframesEnsure the timely closure of product recallsAs interface to Clients and Customer Service has direct responsibility to facilitate, share documents and process to identify, notify and ensure any complaint or problem are addressed, thereby demonstrating high commitment to Quality in all interactions and behaviors.Drive as needed to support and facilitate any field corrective action related his/her scope

Academic qualifications / degree & relevant prior experience:

BA in medical or healthcare related preferred1-2 years’ sales & marketing experience in

medical devices or healthcare industry

 preferred

Experience dealing with doctors & hospitals, familiar with medical terms preferred

Key strengths / personal attributes for the role:

Excellent team player and team motivator Goal achiever with problem solving &

 interpersonal skills

Success-oriented with negotiation

 & communication skill

Business acumen with tenacityIndependent and innovative thinkerAgile & nimble to business requirement in proactive manner.

                        

Travel Percentage: None