Sales Process Support SpecialistAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.
This position reports to

Sales Support Manager

Your role and responsibilities

In this role, you will have the opportunity to provide technical, order, and payment-related assistance/support to the internal and external customers. Each day, you will coordinate with relevant stakeholders to obtain complete case ownership. You will also showcase your expertise by improving customer satisfaction.The work model for the role is #LI -Onsite.This role is contributing to the to the Process Automation business in Energy Industries based in Bangalore, IndiaYou will be mainly accountable for:• Take charge of the practical handling of all Channel Partner Re/Authorization processes in Salesforce for all Partner accounts globally.• Managing Channel Partner Contracts through CLM in SFDC.• Work with Channel Sales to maintain, complete & up to date Salesforce records.• Facilitate required ABB Value Provider Program processes, logistics, renewal follow-ups.• Facilitate and manage access administration of Channel Partner personnel to all necessary ABB web resources, based on defined criteria.You will join a high performing team, where you will be able to thrive.

Qualifications for the role

Prior experience with Salesforce and Sales process support roles is a plus. Prior work experience on Channel Partner management. Exposure to Contract management, training management and administration. Should have experience in reporting and creating dashboards in Power BI. Implements global standards, rules, tools, policies, and processes related to operations and partner management. Good communication skills, both written and verbal.

More about us

ABB Energy Industries is enabling safe, smart and sustainable projects and operations for businesses across the oil, gas, chemicals, life sciences, power generation and water sectors. Driving integrated solutions that automate, digitalize and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector with our technologies designed to improve operational efficiency, reduce risk, reduce energy consumption and waste. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStoryIt has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning