Job Description  

Job Title: Sales Operations Director 

Department: Acrisure Cyber Services  

About Acrisure: 

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. 

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.  

Position Overview: 

Acrisure Cyber Services is looking for a Sales Operations Director to join our Revenue team and focus on driving sales performance as we scale. This role will work closely with our sales leadership, to identify bottlenecks and inefficiencies in the sales process, drive operational excellence across the sales organization, and unlock data-driven insights to help us continually improve. This role will be responsible for the selection, and management of various tools such as Salesforce.  

Key Responsibilities: 

Ensuring Sales leaders and reps have adequate operational coverage; that Sales ops is adequately staffed and skilled; and providing coaching and development plans for any additional future Sales ops hires. Working with the sales leadership to plot, implement and optimize sales processes and journeys. Improve sales capability and effectiveness by delivering visibility into business performance, through BI and exploratory analytics. Drive pipeline visibility and accuracy, implementing best practices to improve data quality and accuracy. Gather requirements and project manage changes to our processes and sales technology that result in improvements to sales productivity or efficiency. Working closely with the Sales Enablement function to ensure new hires are onboarded effectively and pushed to productivity quickly. Support the annual strategic planning process through data-driven recommendations for quota assignments, territory assignments, as well as capacity and revenue planning. Coordinate key initiatives and projects, working alongside stakeholders from Finance, Marketing, Customer Success, Sales Enablement, and Product. Supporting deal desk initiatives, including structuring deals, assisting on quote generation and broadly supporting the deal closure process. 

Qualifications: 

10+ years in a Revenue/Sales Operations role. Experience with our sales tech stack – Salesforce, Zoominfo, Chorus and other tools within the SaaS ecosystem.  Strong experience with core sales business processes, including pipeline management, forecasting, capacity, territory, and quota planning.  Experience working with a variety of senior stakeholders at C-Suite, VP and Senior Leader level. Ability to comfortably structure and analyze data. Able to translate business challenges into technology/process-led solutions. An ability to work autonomously; you’re self-sufficient and able to make low and medium-risk decisions.  

Benefits & Perks: 

Competitive Compensation Industry Leading Healthcare Savings and Investments Charitable Giving Programs          Offering hybrid work option         Opportunities for Growth Educational Resources Generous time away 

Acrisure is equally committed to supporting social issues. In 2021, the Company co-founded Evolution Advisors, a joint venture whose Founding Partners include Acrisure, Russell Wilson and Ciara, and Russell Westbrook. The venture ​focuses on providing greater access and more effectively distributing insurance products and financial services to minority-owned enterprises. Additionally, in its home of Grand Rapids, Acrisure provided $15 million to create the Acrisure Center for Innovation in Children’s Health at Helen DeVos Children’s Hospital.  For more, visit www.Acrisure.com  or learn more here.  

To Executive Search Firms & Staffing Agencies:  Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement.  All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee.  This includes resumes submitted directly to hiring managers without contacting Acrisure’s Human Resources Talent Department. 

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.