Job Title:

Sales Operations Consultant | - Billable

Job Description

About Concentrix

Concentrix Corporation (Nasdaq: CNXC), is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 115 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people.

Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector.

Visit www.concentrix.com to learn more.

About Concentrix Analytics:
Our global analytics team, with deep industry expertise inspires intelligent change by infusing “Analytics First” philosophy into multiple businesses. We bring in best-in-class analytics delivery to the organizations in different industries and help them wield data and analytics as a competitive armor, operational accelerant, and innovation catalyst. We provide a plethora of analytics solutions such as Customer Experience analysis, Speech &Text Insights, Operational analytics, Journey analytics, Social Media analytics, Collection Analytics, Payment Integrity, Revenue & Sales Analytics, driving relevant business impact to our customers.

With more than 15 years of data mining and visualization experience, we serve hundreds of clients including many Fortune 500 companies across the globe. We have been recognized among the top 50 Market Research and Analytics companies by GreenBook for four consecutive years, positioned as a leader in the 2019 Everest Group (CX) Analytics Services PEAK Matrix™, recognized by Forrester as a strong performer receiving the highest score possible in seven criteria in The Forrester Wave™ in 2020 and the Best in Biz Awards North America has recognized Concentrix Analytics and Consulting’s Banking Industry Collection Analytics offering as the Most Innovative Service of the Year 2021.

For more information, please visit Analytics & Consulting | Concentrix

Job Responsibilities:
Operational Execution:
● Collaborate with Sales leaders to develop and execute tactical and strategic
initiatives that enhance the overall effectiveness and efficiency of the Sales
organization.
● Partner with cross-functional teams, including Sales, Marketing, Product, and
Finance, to ensure outcomes, alignment and collaboration on key initiatives.

Sales Transformation:
● Identify and quantify/qualify opportunities to drive significant improvement
against key metrics/outcomes.
● Implement solutions working across multiple levels and functions of the
business with solid PPM fundamentals and strong governance.
● Control and prioritize opportunities and manage expectations of transformation portfolio within hierarchy and across the business.
● Partner with enablement to ensure seamless rollout of changes to impacted
business areas.

Analytics and Insight:
● Establish and maintain robust data analytics and reporting capabilities to track
key performance metrics and provide actionable insights.
● Develop and deliver regular reports and presentations to senior leadership,
highlighting key insights and recommendations.

Minimum Requirements:
● Bachelor's degree.
● 4+ years of experience in Sales/Revenue Operations or related field, with a focus on operational excellence, transformation and strategy.
● Proven ability to identify, quantify/business case and implement impactful
transformation.
● Strong analytical and quantitative skills, with experience in data analysis and
reporting.
● Proven ability to drive cross-functional collaboration and influence stakeholders at all levels of the organization.
● Excellent communication and presentation skills, with the ability to distill
complex information into clear and actionable insights.
● Experience working in a fast-paced, high-growth environment, preferably within the technology or SaaS industry.
● Proficiency in Salesforce CRM and other relevant sales tools.

Location:

IND Bangalore - Manyata Blk D4, 1st Flr

Language Requirements:

Time Type:

Full time

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