ASM Global, the leader in privately-managed public assembly facilities, has an excellent and immediate opening for a Sales Manager with ASM Knoxville at the Knoxville Convention Center (KCC) and World's Fair Exhibition Hall (WFEH). The Sales Manager performs sales related functions in support of the basic Marketing Plan, by performing the following duties: Essential Duties and Responsibilities Include the following. Other duties may be assigned. + Contacting current and potential clients via various avenues including direct sales and personal visits + Soliciting and contracting events using automated booking systems + Setting up and conducting site visits + Responding to inquiries and requests + Attending various trade shows and membership events + Preparing contracts and other related administrative functions + Maintaining communication and effective relationships with booked and potential clients, internal clients and colleagues + Assisting clients and internal colleagues to insure effective delivery of expected goals + Following up on client requests, concerns and problems + Maintaining a positive image with clients, colleagues and industry partners + Continuing education on industry trends + Attending and participating in planning, organizational and staff meetings + Assisting with developing effective processes to enhance workflow + Promoting and fulfilling our brand promise. + Assisting the department and organization with various projects and special assignments as needed. + Work closely and maintain positive relationships with CVB and hotel partners. + Performing other assigned duties as required. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience + Bachelor’s degree from four-year college or university in hospitality, business or related field + A minimum of two (2) years previous sales experience working in a hospitality related environment, preferably in a hotel or convention center environment is preferred. Skills and Abilities + Must have attention to detail. + Advanced oral and written communication skills. + Must have strong customer service skills. + Must be able to adapt to changes in the work environment, managing competing demands, frequent changes, delays or unexpected events. + Excellent organizational, planning, communication and inter-personal skills. + Must have exceptional communication skills with a high emphasis on customer relations and keen attention to detail required. + Results oriented individual with the ability to lead. + Must have professional attitude, appearance, and personality. + Excellent math skills to ensure an accurate floor plans + Demonstrate problem-solving and communication skills + Ability to work under limited supervision and to be able to interact with all levels of staff. Must be able to pass and maintain PCI compliance + Must be able to pass criminal background check Computer Skills + Must have considerable skill in the use of personal computers and be knowledgeable in MS Word, Excel, and Outlook + Knowledge of VenueOps software preferred. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility, to stand for long hours during events, and talk and hear. This position may require work inside or outside of the building, as needed by events. Must be able to work extended and/or irregular hours, including nights, weekends, and holidays as needed This position may require work inside or outside of the building, as needed by events. Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. To Apply https://asmglobal.wd1.myworkdayjobs.com/careers/job/Knoxville-TN/Sales-Manager-E-\_R100113488 Recruiter: Kristy Todd ASM Knoxville 701 Henley Street Knoxville, TN 37902 Applicants that need reasonable accommodations to complete the application process may contact 865-522-5669. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.