Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

At United, we strive to provide only the best travel experiences – to our customers and our clients. Our Sales team works closely with travel agencies, United travel departments, corporate clients and more to provide phenomenal customer solutions that lead to fruitful business relationships. And through valued customer feedback, optimized partnerships, and innovative sales strategies, Sales continues to be the largest revenue-generating department at United.

Key Responsibilities:

The Sales Manager in conjunction with the Global Account Manager will increase share growth at assigned Global Travel Management Company accounts. Increase revenue, share and enhance ROI through analysis, customer incentives, contract agreements and account management. Additionally, the Sales Manager will increase revenue, share and contract performance with focus on high yield domestic, international, corporate and leisure revenues. Agreements, initiatives, and events are calibrated to improve performance against business objectives.

Account management, business planning, and administrationSupports Global Account Manager with day-to-day account management responsibilities, including resolution of service issues, capturing competitive intelligence, account planning, performance reporting, budgeting, and preparing client-facing presentation materials. Taking ownership of assigned areas within the TMC portfolio.Analytical Problem SolvingMonitors and analyzes agency performance data to find opportunities and threats and collaborates with internal/external collaborators to develop and implement action plans to drive share to United. Leverages knowledge of digital selling tools and booking technologies to ensure that United is advantageously displayed in applicable selling channels. Increase UA VisibilityCollaborates with Global Account Manager to increase UA visibility and selling capabilities within the agency. Activities include planning and execution of agent education events, leadership engagement meetings, promotional events, business planning sessions, and media planning.

Note: This position provides for a remote work arrangement, with preference toward candidates in Chicago, IL; Newark, NJ; New York City, NY; or Washington, D.C. This position will be required to travel up to 50% of the time.

Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

At United, we strive to provide only the best travel experiences – to our customers and our clients. Our Sales team works closely with travel agencies, United travel departments, corporate clients and more to provide phenomenal customer solutions that lead to fruitful business relationships. And through valued customer feedback, optimized partnerships, and innovative sales strategies, Sales continues to be the largest revenue-generating department at United.

Key Responsibilities:

The Sales Manager in conjunction with the Global Account Manager will increase share growth at assigned Global Travel Management Company accounts. Increase revenue, share and enhance ROI through analysis, customer incentives, contract agreements and account management. Additionally, the Sales Manager will increase revenue, share and contract performance with focus on high yield domestic, international, corporate and leisure revenues. Agreements, initiatives, and events are calibrated to improve performance against business objectives.

Account management, business planning, and administrationSupports Global Account Manager with day-to-day account management responsibilities, including resolution of service issues, capturing competitive intelligence, account planning, performance reporting, budgeting, and preparing client-facing presentation materials. Taking ownership of assigned areas within the TMC portfolio.Analytical Problem SolvingMonitors and analyzes agency performance data to find opportunities and threats and collaborates with internal/external collaborators to develop and implement action plans to drive share to United. Leverages knowledge of digital selling tools and booking technologies to ensure that United is advantageously displayed in applicable selling channels. Increase UA VisibilityCollaborates with Global Account Manager to increase UA visibility and selling capabilities within the agency. Activities include planning and execution of agent education events, leadership engagement meetings, promotional events, business planning sessions, and media planning.

Note: This position provides for a remote work arrangement, with preference toward candidates in Chicago, IL; Newark, NJ; New York City, NY; or Washington, D.C. This position will be required to travel up to 50% of the time.

What’s needed to succeed (Minimum Qualifications): Bachelors Degree or equivalent work experience3 years’ experience in sales, airline management, marketing, digital, or customer experience Strong communication, analytical and negotiating skillsProficiency in key business computer applications (ex. MS Office)Ability to create and deliver exceptional client-facing presentationsMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the positionWhat will help you propel from the pack (Preferred Qualifications):MBA CTE/GLP Knowledge and user experience of the company’s systems and data sources used within SalesSalesforce/CRM system experienceAbility to quickly learn and leverage digital and social selling tools

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

What’s needed to succeed (Minimum Qualifications): Bachelors Degree or equivalent work experience3 years’ experience in sales, airline management, marketing, digital, or customer experience Strong communication, analytical and negotiating skillsProficiency in key business computer applications (ex. MS Office)Ability to create and deliver exceptional client-facing presentationsMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the positionWhat will help you propel from the pack (Preferred Qualifications):MBA CTE/GLP Knowledge and user experience of the company’s systems and data sources used within SalesSalesforce/CRM system experienceAbility to quickly learn and leverage digital and social selling tools

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.