Smartsheet is looking for a dynamic Sales Development Representative to provide pre-sales support. You will service inbound sales inquiries with a focus on engaging and qualifying all prospective customers. You will be one of the first touch points for prospects and set the tone for the sales cycle following. 

You will report to the Manager, Sales Development who is based in Costa Rica.

You Will: 

Engage and qualify inbound leads and inquiries Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account knowledge Partner and work with the Commercial Sales teams - including New Business, Client Development, Customer Success and Professional Services Work with other Smartsheet teams to develop account knowledge, relationship maps, and use case opportunities through direct account engagement and insight tools (Tableau, DiscoverOrg, LinkedIn) Schedule appointments and demos for new logo acquisitions and expansion into existing customer base Hold thoughtful and engaging conversations over the phone and email Be the subject matter expert on Smartsheet products and services Other duties as assigned

You Have: 

1 year of sales development experience Knowledge of LinkedIn, ZoomInfo, Salesforce, Docusign, Outreach, Tableau Passion for working with new technologies and technical concepts Capability of understanding customer pain points, requirements and delivering a response presenting Smartsheet as a solution Aptitude to manage numerous requests and time demands concurrently, while achieving production goals from assigned territory or set of accounts Contribute to the team effort and play an essential part in the smooth running of teams Drive, Grit, Team-oriented: desire to compete and win Degree in Publicity, Marketing, Sales or Business Administration preferred or relevant work experience in sales.

Perks & Benefits:

Fully paid Health & Life insurance for full-time employees and family members Monthly stipend to support your work and productivity Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc. 12 days paid Vacation + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to LinkedIn Learning online courses Company Funded Perks including a counseling membership and your own personal Smartsheet account Teleworking options from any registered location in Costa Rica (role specific)