Sales Coach
Concentrix
Sales Coach Customer Service and Support Location Cape Town, South Africa Apply Now
The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.Provide employees with skills-based, client coaching to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfactionPartner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motionsAnalyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client/specific territoriesOversee and validate the delivery and quality of provided trainingTrack the effectiveness of training interventions through multiple assessment toolsWork with all team members to improve sales systems to achieve a positive customer experienceMaintain a high level of communication with your team to ensure strategic client relationship is fostered and developedMaintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content deliveryHelp create a culture of learning where individuals manage their own development, competence, and performance
Job Title:
Sales CoachJob Description
The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems.The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.Provide employees with skills-based, client coaching to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfactionPartner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motionsAnalyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client/specific territoriesOversee and validate the delivery and quality of provided trainingTrack the effectiveness of training interventions through multiple assessment toolsWork with all team members to improve sales systems to achieve a positive customer experienceMaintain a high level of communication with your team to ensure strategic client relationship is fostered and developedMaintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content deliveryHelp create a culture of learning where individuals manage their own development, competence, and performance
Location:
ZAF Cape Town - 19 Hertzog Blvd, Cape Town, 8000Language Requirements:
English (Required)Time Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
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