Job Description: We are looking for a dynamic Sales & Client Relations Manager to join BitBurst IT. This role will focus on building and maintaining strong client relationships, driving sales, and ensuring customer satisfaction. The ideal candidate will have a deep understanding of the IT services industry and be passionate about helping clients achieve their technology goals.
Responsibilities:
Identify and acquire new clients through various sales channels.
Build and maintain strong, long-lasting client relationships.
Understand client needs and propose tailored IT solutions.
Lead sales presentations and product demos.
Negotiate contracts and close deals.
Ensure smooth communication between clients and internal teams.
Monitor and report on sales performance.
Education Requirements:
Bachelor’s degree in Business, Marketing, Communications, or a related field.
Relevant certifications in sales or client relations (e.g., CRM platforms, sales strategies) are a plus.
Skills & Experience:
Proven experience in sales or client relations, preferably within the IT industry.
Strong communication and interpersonal skills.
Goal-oriented with a proven ability to meet sales targets.
Knowledge of IT solutions and services.
Job Details:
Work Type: Fully remote, with occasional on-site or in-person meetings with clients as required.
Requirements: Must have own vehicle and necessary equipment to perform job duties.
Equipment Needed:
Laptop/PC: A reliable laptop or desktop computer with at least 8GB RAM and an Intel i5 or equivalent processor.
Smartphone: Smartphone (Android or iPhone) for communication and CRM management.
Headset/Microphone: A high-quality headset or microphone for virtual meetings and calls.
Webcam: A good-quality webcam for video conferencing.
Internet: High-speed internet connection (at least 25Mbps download and 10Mbps upload).
CRM Software: Access to CRM tools (e.g., Salesforce, Zoho, HubSpot) for managing clients and tracking sales.
Office Suite: Access to Office 365 or Google Workspace for document management and communications.
Contact: mo@bitburst.co.za