Product and system support to internal stakeholders (e.g. claims, customer service, billing)

and intermediaries

• Producer and agent ID setup and other relating issues, i.e. ensuring that backend is up to

speed

• Campaign setup and tracking

• Raise incident/ data patching tickets and follow up on progress

• Perform market scans, analyse market trends, and provide product comparisons and analysis

• Preparation and participation in product launches and events

• Invoice processing and approval

• Monthly accrual submission, reconciliation, report generation and invoicing

• Perform sanction checks and submission to Compliance Team

• GIA licence application and renewal, contract preparation

• Support in User Acceptance Testing (UAT)

• Other projects or duties as assigned