Fortnum & Mason’s Food Hall, located on the Lower Ground Floor of our Piccadilly Flagship store, is renowned for its selection of the most unique and finest products sourced from independent suppliers. Our Fresh Food counters boast a selection of luxury products from Beluga caviar and organic smoked Salmon, to the best in European cheeses and freshly cut succulent meats, our range is sure to bring a flair to the dinner table
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We are looking for an exceptional Sales Associate to join our delicious Charcuterie counter. Responsible for demonstrating world-class service, our new team member will possess passion for our product, and an ability to bring this to life for each and every customer.Reporting to the Floor Manager, our Sales Associate will provide exceptional service to our customers, ensure our stock levels are maintained, that our products are displayed impeccably, and that departmental KPI’s are reached through both individual excellence and teamwork.
Our Sales Associate has the opportunity to excite customers with product knowledge, so a confident, engaging and friendly personality is a must. Further to this, our successful candidate will:
have a genuine passion for food* demonstrate previous experience in a relevant role
enjoy creating a sense of pleasure for our customers
demonstrate a knowledge of cured meats through previous experience or qualification
be ready to learn our products inside-out and demonstrate a constant hunger for knowledge* be able to work 37.5 hours (5 days per week) on a rotating rota (including weekends).
In return, we offer fabulous benefits:
A competitive salary + paid overtime
Discretionary annual bonus of up to 5% of annual salary
A generous store and restaurant discount
A subsidised staff restaurant which uses Fortnum’s ingredients
28 days paid holiday (inc. bank holidays) a year and an extra day off for your birthday
Excellent pension scheme
Defined development scheme to grow your career
Staff shop
Invitation to our annual staff party
The opportunity to work for a multi-channel company that put digital first to better our ways of working
* And because we value your service with us, we give you additional annual leave and incredible gifts once you’ve been with us for 5 years
We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.
In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.