Sales Associate ( **Job Number:** SAL004403 ) **Description** + Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards + Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards + Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests + Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products + Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations + Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets + Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities + Handle cash register and transactions with the customers in an effective and accurate manner as required + Specific for Fashion: Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations **Qualifications** + High School Degree + Fluency in English + Proficiency in MS office + Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible + Specific for Sports Goods retail: Active participation in at least one sporting activity + Planning and Organizing: level 1 + Self - Development: level 2 + Communication Skills: level 2 + Cultural Awareness: level 1 + Customer Focus: level 1 + Initiative: level 2 + Teamwork: level 2 **Organization** : Massimo Dutti **Primary Location** : United Arab Emirates-UAE, Abu Dhabi, Abu Dhabi Mall **Schedule** : Full-time **Unposting Date** : Ongoing **Req ID:** SAL004403