Why join us?
For nearly four decades, Holly Hunt has been the defining voice in modern luxury interiors. We offer exquisite furnishings, an unparalleled showroom experience, and unwavering service to the residential and commercial design trade. During that time, we’ve stayed true to our passions, values, and deep beliefs—that well-designed spaces enrich one’s life experience, that quality of materials and craftsmanship can never be compromised, and that supporting our clients with the tools and resources to create beautiful environments is the ultimate reward.
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
Sales Assistant
HOLLY HUNT Enterprises, Inc.
Reports to: Showroom General Manager
POSITION PROFILE
The Sales Assistant is an integral part of the Holly Hunt Showroom. Their responsibilities are to work closely with the Sales Associate, Clients, Corporate Office, Outside Sales Associate, and Represented Vendors, to ensure the smooth processing and production of orders. The Sales Assistant is also responsible for much of the logistics required for the showroom.
Primary Responsibilities
Answer incoming phone calls, transfer to appropriate Sales AssociateEnter all new clients on customer card (assign SC account#), collect Resale form to turn into corporate – send new client welcome packet to all new account holdersUpdate expired resale infoProcess credit card payments, record deposits in Navision, release ordersDouble check all order packets for accuracyAssist in coordinating correct freight charges for client orders and ensuring ship to information is completeMake sure COM ID form is complete and sent to vendor as requiredUpdate approvals for SFAs / DFAsRequest freight updates if ship to changes or expedited freight is required post orderRun weekly Order Status reports, manage open orders, update clients on ECD, add RDDs, review order hold reportsExpedite orders partnering Client First team to prioritize hot ordersFollow up on Balance Due Notices to collect paymentsProvide tracking updates to clientsInitiate customer service claims to Client First teams, expediting replacements/repairs as neededGet estimates and facilitate local repairs, coordinate with clients or receiving warehouseComplete and submit refund request forms for overpaymentsMaintain sales tools (order tear sheets, catalogs, finish samples, etc) on sales floor and order when neededBe a team player, cover breaks as neededAcknowledge every client that comes into the showroomWork with clients in the showroom and on the phone as neededPull sample/tear sheets and perform fabric shops as neededAssist with mailers and eblastsMinimum Qualifications
Bachelor's degree preferred1-2 years working in a retail, design, or showroom environment, luxury experience preferredAbility to multitaskExcellent communication skills both written and verbalSome lifting (20-50 lbs max)Proficient in Microsoft Word/Excel/OutlookWho We Hire?
Simply put, we hire everyone. Holly Hunt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.