The beautiful Caribe Hilton is seeking a Sales and Marketing Analyst to join their team!  With over 65,000 sq ft of flexible event space, 4 ballrooms and 24 meeting rooms with the ability to host up to 3,000 attendees, and only seven miles from San Juan airport with a flight time of four hours from most major US cities, this is Puerto Rico’s perfect spot.

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Ideal candidates for this position will have previous experience in sales, Delphi/salesforce, and forecasting. 

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Shift Pattern: Monday-Friday 8:30AM-5:00PM

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Pay Rate: $19.05

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What are the benefits of working for Hilton?*

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Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

\n\nGo Hilton travel program: 100 nights of discounted travel\nAccess to your pay when you need it through DailyPay\nHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!\nMaternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents\nDebt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)\nFlexible shifts and days off\nComprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare\nMental health resources including free counseling through our Employee Assistance Program\nBest-in-Class Paid Time Off (PTO)\n401K plan and company match to help save for your retirement\n\n

*Available benefits may vary depending upon property-specific terms and conditions of employment

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What will I be doing?

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A Sales & Marketing Analyst plays a critical role in supporting the department's operations by managing, reporting, coordinating projects, maintaining systems and ensuring compliance with Hilton standards.  

\n\nDesign, create, analyze and consolidate Sales & Marketing Departmental reports for the end of the month, quarter and annual reviews.\nCoordinate departmental projects and activities, including attending meetings, taking notes and following up on assigned duties. \nPrepares ales incentive workbooks for Groups, Corporate, Leisure Catering and Event Services teams\nPrepares and manage individual goal trackers for each of the managers participating in the Sales Incentive program\n Ensure the accuracy and integrity of the information entered in Delphi FDC including menu items, menu pricing, packages, meeting space details and other key data.\nCreate, manage and update merge documents, maintain MAR's and reviews R&I and Delphi FDC interface for accuracy,\nConduct regular audits for Group Sales, Local catering and Event Services bookings, and general systems data to ensure compliance with Hilton standards\nAudit Group and Events Contract and turn each booking definite status as part of the Turnover Process\nMaintains the departmental monthly checkbook and track expenses\nManage database systems relates to Sales & catering, including daily and monthly audits \nDaily/Monthly audits of Sales and Catering related systems to ensure hotel standard policies and procedures are in compliance\nProvides weekly and monthly date and assist in the forecast inputs and collaborates in the departmental budget development\nMaintain communication with departments involved in the assigned project/activity\nProvides various reports as requested, such as audit and commission reports among others\nApproach all encounters with Guest and Team Members in a friendly and service-oriented manner\nProvide courteous assistance to internal and external stakeholders\nGreet and assist internal and external customers with various requests\nParticipate actively in designated weekly departmental meeting and other scheduled meetings to support business operations, such as LMS, Hilton C&E, group-pick up, GRC review, etc.  Meeting frequency may vary.\nProvide administrative support, including answering phone calls, managing correspondence, copy/scan documents and distributing mail.\nAny other task assigned by the Director of Sales and/or the Director of Catering and Events\n

What are we looking for?

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A Marketing Analyst serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

\n\n\n\nPositive attitude and excellent verbal and written communication abilities\nCommitment to delivering a high level of customer service\nStrong organizational and multi-tasking skills\nHigh attention to detail and commitment to maintaining data accuracy\nExcellent grooming standards\nStrong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges\nExperience in a similar role with a proven track record\nAbility for work collaboratively in a team-oriented environment\n\n\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nKnowledge of local market\nKnowledge of hospitality\nPassion for sales and for achieving targets and objectives\nDegree-level qualification in a relevant field\n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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