As a Sales – Account Manager, you will manage the entire sales lifecycle of our SaaS modern card issuance services, from lead identification to deal closure. Additionally, you will maintain and grow relationships with key customers, ensuring revenue optimization for Thales DIS.
Main Responsibilities🚀 Driving SaaS Opportunities & Sales PlanningOwn and manage the sales pipeline, identifying and closing opportunities (new & up-sell).Build and maintain strong relationships with key stakeholders, including C-level executives.Provide visibility on revenue forecasts and pipeline updates via CRM.Develop and execute account plans for new and existing customers.Collaborate with technical and account teams to allocate resources effectively.🤝 Cards & Issuance Customer ManagementServe as the primary account owner and first contact for new & existing customers.Ensure a smooth onboarding journey for newly won customers to maximize revenue.Work closely with internal teams to meet customer expectations and optimize product usage.Lead conflict resolution efforts to maintain customer satisfaction.Act as the voice of the customer, providing feedback to improve products and services.📈 Driving SuccessDevelop, execute, and track Strategic Account Plans to meet business targets.Regularly report key account metrics to Sales Management.Forecast revenue through CRM and contribute to project resource planning.Main Requirements✔ Experience (3-5+ years) in Sales or Account Executive roles within Financial Institutions or FinTech.
✔ Proven ability to understand customer needs, challenge solutions, and drive sales closure.
✔ Strong knowledge of SaaS solutions, cloud technology, and agile delivery models in financial services.
✔ Awareness of Payment Cards & Personalization industry.
✔ Ability to build lasting relationships and influence C-suite decision-makers.
✔ Experience in B2B enterprise-level sales with individual quotas (SaaS experience preferred).
✔ Understanding of financial institutions' procurement practices.
✔ Degree in Business, Marketing, Engineering, or equivalent experience.
✔ Exceptional customer service, issue resolution, and crisis management skills.
✔ Strong leadership, organizational, and agility skills.
✔ Willingness to travel regionally (up to 50%).
✔ Fluency in English (Hungarian preferred).